Very impressed with the Zline… But one of the sales manager should be fired immediately! Very impressed with the Zline appliances (I bought a double oven, gas cooktop, refrigerator, dishwasher and hood.) I was very happy with the buying process with one exception. The customer service manager (I did not get her name but she works for Robyn) was a total smart aleck. I am 76 years old. Out of my many years of dealing with sales managers, owner, sales people, etc. I can honestly say she was the worse. Zline definitely should get rid of her immediately. After insisting on speaking with a higher up manager in the company, I was finally transferred to Robyn. Robyn was very nice and took care of the problem immediately.

The range hood is great The range hood is great. The delivery people were careful with the package. The delivery truck had a refrigerator that I did not order.

DON'T MAKE ANY ERRORS- updated I had an initial hiccup with the company. After a complaint, from me, the company’s “Sales Team” reached out and offered to refund or exchange my product. I will say, I am impressed with the level of service I have received from the “Sales Team”. I will not say much about the customer service experience. I appreciate the help I have received from Mr. Tim S.

Easy to order but would clarify on… Easy to order but would clarify on website what hood models the carbon filters fit. I ordered the ones on the website since they were the only ones offered.

Zline for the win! Everything about the process including the ordering, shipping, and ease of installation met our expectations. The build quality and performance of this hood is top notch. We will definitely consider other Zline products in the future.