Too Much Stuff When I went to checkout, I noted that I had inadvertently included two crown molding kits. I attempted to remove one kit by reducing the quantity to zero. The checkout reflected the reduction and showed a total price of $1,008 plus taxes to be determined. I then went through the checkout procedure, thin king my order was satisfactory. When the order summary was posted, there were two crown molding kits and a cost 0f $1118. I immediately e-mailed the company noting that I o only wanted one crown molding kit. To no avail. I received two. Just to rub my nose it this extra $90 plus tax, the next day the hood I ordered was reduced in. price substantially. That's the way it goes - I needed to order the hood ASAP and couldn't wait for sales. I didn't need, and don't want two crown moldings. The in ability of RH to correct this fiasco is frustrating.

My sales guy was absolutely fantastic My sales guy was absolutely fantastic. He was patient, diligent, went above and beyond to procure extra information and guide, which item I wanted I needed. And he must’ve worked some magic in order to get it delivered five days before we were worried WKSU it would take! Please give that guy a raise because he’s very very good!

Actually talked to someone on the phone… Actually talked to someone on the phone to put the order together. First company in a long time that I've been able to reach someone on the phone immediately. Shipping was also fast and they used a reputable shipping company, FedEx; not some cheap no name shipper.

Outstanding product and customer service… Outstanding customer service and very nice quality products - purchased numerous product for use in a new house - extremely please with everything. Prices are very good and shipment/delivery quick. Excellent company that I don’t hesitate in recommending (I don't normally write reviews, but Zline is exemplary)

Easy to order but would clarify on… Easy to order but would clarify on website what hood models the carbon filters fit. I ordered the ones on the website since they were the only ones offered.