Outstanding old-fashioned service Outstanding! I am not a professional online purchaser. My wife takes care of that stuff. But this one I did and my experience was excellent. Ordering was simple, fast, and very efficient. I received emails daily confirming my purchase and expected delivery dates. Delivery was prompt and both boxes arrived without a crease or dirt on the boxes. I unpacked everything and all parts were there in factory fresh condition. I am very impressed with The Range Hood Store and the high standards of service their employees demonstrated to us.

Thermostat came defective on the oven… Thermostat came defective on the oven when new. Paid $6800 for a low end oven that is super hard to get service one. Range sounds like it has air in the gas and makes a popping sound. Tech that was replacing the thermostat says its not what he came to fix. Wouldn't recommend. Should cost $4K tops and come with a warning.

My complaint is actually with ZLine… My complaint is actually with ZLine more than the Range Hood Store. Shipping was fast. The price for the ZLine microwave trim kit is ridiculously high for what you get. Also, the installation instructions were very difficult to follow and I am very handy. Lastly, the trim kit only works on a very limited opening, I had to modify the kit to fit in the space for the microwave. A trim kit should allow for various opening sizes, this one does not.

Quick delivery and easy purchase of our… Quick delivery and easy purchase of our Zline range hood. The range hood was easy to install by our election and contractor. The Range hood is a perfect fit with the short chimney feature. The 24 inch size was also a perfect fit to our small kitchen. The ventless feature was also an easy converstion. The lighting is a great feature as well. It looks great, very up scale.

Great to work with Great to work with! Carried all of the accessories that I needed for my project. Always provided detailed information about shipping, delivery dates etc. Highly recommended.