The range hood is great The range hood is great. The delivery people were careful with the package. The delivery truck had a refrigerator that I did not order.

Deceptive practices! This company stated an extension was… This company stated an extension was necessary. If you had a nine or 10 foot ceiling for a hood vent. Want to purchase then install I realize the extension was not necessary and called to return it just to find out the policy was not to take back extensions. I felt this was a very deceptive policy just to sell more product

Too Much Stuff When I went to checkout, I noted that I had inadvertently included two crown molding kits. I attempted to remove one kit by reducing the quantity to zero. The checkout reflected the reduction and showed a total price of $1,008 plus taxes to be determined. I then went through the checkout procedure, thin king my order was satisfactory. When the order summary was posted, there were two crown molding kits and a cost 0f $1118. I immediately e-mailed the company noting that I o only wanted one crown molding kit. To no avail. I received two. Just to rub my nose it this extra $90 plus tax, the next day the hood I ordered was reduced in. price substantially. That's the way it goes - I needed to order the hood ASAP and couldn't wait for sales. I didn't need, and don't want two crown moldings. The in ability of RH to correct this fiasco is frustrating.

YOU ALL ARE AWESOME! YOU ALL ARE AWESOME!! The ease of placing the order, great fall sale as well and WOW super fast shipping. Our Zline microwave was packaged very well. Emails were coming from you all fast and continuous. Tracking was great too. I am praising the Lord for this company. Thank you thank you thank you!

My sales guy was absolutely fantastic My sales guy was absolutely fantastic. He was patient, diligent, went above and beyond to procure extra information and guide, which item I wanted I needed. And he must’ve worked some magic in order to get it delivered five days before we were worried WKSU it would take! Please give that guy a raise because he’s very very good!