Zach Hobbs
GBI was hesitant to order, but... I was hesitant to order from this vendor due to all of the negative reviews, but I needed an ice bucket for my refrigerator and whirlpool wanted 2x the cost compared to Parts IPS. I got exactly the part I needed, and it arrived via UPS 2 days after placing the order. It seems like the negative reviews here mainly have to do with return situations. If you are certain on what part you need, I'd definitely order from this vendor again.
Michael Stack
GBWorried for no reason! I, like others, purchased first and then read the reviews, which caused me some concern. Then I got worried because I saw they charged my card, but I didn't get a confirmation email. I waited a few days, called once to try to confirm (the call went unanswered, but then a day later I received a box of parts that was exactly what I ordered. The correct parts, in brand new condition, shipped clearly from the OEM manufacturer. So I don't know if I just got lucky, but partsips managed to deliver a part that was out of stock/backordered at every other supplier I could find, and did so quickly and for a good price. Sure, the communication could have been better and had me concerned, but at the end of the day my dishwasher is working again and my wife is happy, so I call that a win.
Hakan Ozturk
GBTrickle shipping with many tracking… Trickle shipping with many tracking numbers was really annoying. I have contacted regarding the credit I should be receiving on parts I did not receive and I got no response. My issues and my refund/credit is still unresolved.
L.S.
GBVery Satisfied!! The soap drawer and front cover I ordered for our Maytag machine was sent promptly and was genuine Maytag parts at less cost than most every other seller.
Grandma Carey
GBI ordered my refrigerator part I ordered my refrigerator part. Shipping price was high but price was low so total was a little lower than others. I received my part in less than 22 HOURS. Ordered Friday afternoon received Saturday morning. I have NEVER received so quickly. Part was exactly what I needed. I was super impressed.