DO NOT BUY FROM HERE DO NOT BUY FROM HERE! The 10 day guarantee is fake! They do not answer you until way after the 10 days so you cannot return the items. My case design rubbed off from regular use and the pink sides look dirty and I tried everything to clean it but it is permanently stained from being inside my leather purse. (Nothing else has ever gotten stained including my white skull candy headphones I put in there everyday. 0/10 customer service. 0/10 products.

Probably the slowest shipping ever Probably the slowest shipping ever, comparing to Taobao or other platforms, Casetify is really super slow. Also the tracking website is not accessible, don’t understand how we can track? We paid a lot of money for the products, so please do better with your logistics.

Boring colors for older model phones I’ve used casetify cases for years. They’re my favorite. However, in today’s economy, where consumers are less likely to flock to the newest version phone & are keeping their older model phones for longer, I’m very disappointed in the bland selections for older phones. Some of the same designs are there, but not in pretty case colors like were available in the past. I guess I should be thankful the designs are even offered, but, honestly, how disappointing is it to only have a super colorful Lisa Frank print available with a black case.

great support When I made an inquiry after ordering the wrong quantity of the product, they responded immediately within an hour. I was nervous about shopping overseas, but thanks to the prompt and accurate customer support, I was able to make the transaction with peace of mind. In addition, we are very satisfied with not only the products they provide, but also the quality of their support, such as not proceeding to the manufacturing process at the same time as an inquiry, and order management.

delivery being cancelled and change delivery address On the tracking website, my order was shown as would be sent back to the sender. I asked for the reason and wanted to change my delivery address. The service was really good. They respond fast and give you the answer directly!