QUALITY i purchased. Titan case gold 42mm THE BACK COVER THAT HOLDS THE I WATCH IN PLACE WON'T LOCK. I HAD TO REMOVE SOME LINKS ON THE BAND BECAUSE IT WAS TOO BIG. I WORE THE WATCH BAND AND IT FELL OFF MY WRIST AND TO THE GROUND AND THEN . THE MY I WATCH FELL OUT .ALSO THE CLASP ONTHE BAND DOES NOT LOCK TIGHT .I CALLED THE COMPANY AND NO RESPONSE AND SENT NUMEROUS EMAILS.

Terrible customer service. Terrible customer service. I have tried calling on their listed number and it always goes to voicemail during normal business hours Ordered a product on February 6th February 9th the order hadn't been shipped so I decided to cancel the order as I had found something else. Feb 11th they responded saying my order was cancelled although no cancellation was made in Shop pay. Feb 19th I requested a follow up as my refund had still not processed and they never wrote back. Followed up again today feb 23rd. THe producsts look cheap and the lack of customer service would keep me from ever coming back. Update March 7th. They still have not sent my refund.Filed a dispute with shop pay to try and recover my money.

Mediocre Average product sadly, the actual mag safe phone charger works well but the watch charger is poor which is similar to comments here. It works but constantly lights up the watch all night on and off due to a glitch. I reached out to Gravgoods however with no response.

The wrong item was sent. The wrong item was sent. I’ve emailed a few times and commented on your FB page, but still haven’t gotten a response. Your customer service is terrible.

I ordered mobile chargers which never… I ordered mobile charger which was extremely delayedI was in contact with them and they claimed the shipment was returned since I never picked up the goods. I never received any notification that the goods had arrived, they returned the shipment but again never had any notification that the shipment was on its way. If you want to order through this company expect exceed delivery time. This could be a one off, but I almost gave it on star. But then this morning finally a notification that the shipment had arrived 1,5 month after order date The quality looks ok and as expeted.