I purchased a gravstation from grav goods I purchased a gravstation from grav goods I at first thought maybe they were scams but I can honestly say there product I purchased was fantastic, it keeps everything in one place beside the bed I can see the time and the led light isn’t bright enough to make your eyes shut as with some lights , the product is self is at the highest standard and the company it’s self are remarkable never have I found a company that put themself out to help as much as grav-goods. I’ve also so pleased I’m awaiting a grav bank which should arrive by 17 th but it hasn’t arrived as yet , I’ve found this company so professional and helpful . I’d certainly purchase more from this company,Thank you gravgoods keep up this good work , Mrs patton

I am happy with the customer support I… I am happy with the customer support I received when I had an issue with one of the items I paid for. They resolved my issue quickly and sent a replacement item that works.

Called and emailed to return item per… Called and emailed to return item per 30 day money back guarantee. Item was damaged. No resolution

Accommodating customer support Encountered an issue with their Station charger and they were kind enough to send me a replacement as soon as possible. Really love how the charger looks on my desk!

faulty product, non responsive customer service Purchased the grav station, which initially functioned as expected for about a month. However, it has since developed issues, overheating to the extent that it's uncomfortable to touch. Additionally, the phone charging pad is jammed, resulting in a loud clicking noise when attempting to lift it. Due to these safety concerns, I've discontinued use. I received an automated response after emailing them about the issues, but suspect it was more of a delay tactic than a genuine automated reply, considering the significant delay in receiving it.