The wrong item was sent. The wrong item was sent. I’ve emailed a few times and commented on your FB page, but still haven’t gotten a response. Your customer service is terrible.

faulty product, non responsive customer service Purchased the grav station, which initially functioned as expected for about a month. However, it has since developed issues, overheating to the extent that it's uncomfortable to touch. Additionally, the phone charging pad is jammed, resulting in a loud clicking noise when attempting to lift it. Due to these safety concerns, I've discontinued use. I received an automated response after emailing them about the issues, but suspect it was more of a delay tactic than a genuine automated reply, considering the significant delay in receiving it.

Great customer service Had some issues with my first 5 in 1 charger, but customer service was easy to contact and quick to send a replacement. No further issues. It is a very convenient, very good product.

They shipped the wrong size Apple Watch… They shipped the wrong size Apple Watch case and for the past few weeks I have been trying to get them to respond to let me know how to return it.

I purchased a gravstation from grav goods I purchased a gravstation from grav goods I at first thought maybe they were scams but I can honestly say there product I purchased was fantastic, it keeps everything in one place beside the bed I can see the time and the led light isn’t bright enough to make your eyes shut as with some lights , the product is self is at the highest standard and the company it’s self are remarkable never have I found a company that put themself out to help as much as grav-goods. I’ve also so pleased I’m awaiting a grav bank which should arrive by 17 th but it hasn’t arrived as yet , I’ve found this company so professional and helpful . I’d certainly purchase more from this company,Thank you gravgoods keep up this good work , Mrs patton