Tridant Fold iPhone Charger Bought the Tridant Fold for iPhone. Product shipped quickly and arrived in ok condition. The item was bought as a gift and not required in the end due to friend already having a charger. Despite claiming 'Free international shipping and returns' on the product screen, which gives you some comfort before purchasing, it is actually not possible to return an item unless you are in the United States. Pretty poor form and obviously misleading product page information. I reached out using the contact us page but did not receive a reply from the company. I'm 99% sure this is just a drop shipping store. The actual item is flimsy (the watch charger doesn't stand up and the magnetic hold is really poor), and the packaging is blurry and poorly printed - no mention of Grav Goods at all. You can buy the literal same product on Temu, eBay, or Amazon for a fraction of the cost ($12 - $30 AUD).

I ordered mobile chargers which never… I ordered mobile charger which was extremely delayedI was in contact with them and they claimed the shipment was returned since I never picked up the goods. I never received any notification that the goods had arrived, they returned the shipment but again never had any notification that the shipment was on its way. If you want to order through this company expect exceed delivery time. This could be a one off, but I almost gave it on star. But then this morning finally a notification that the shipment had arrived 1,5 month after order date The quality looks ok and as expeted.

Great charger Great charger, very pleased with it. Only problem was long delivery with no response from the company, hence dropped one star. Otherwise very happy with the product, and recommended.

faulty product, non responsive customer service Purchased the grav station, which initially functioned as expected for about a month. However, it has since developed issues, overheating to the extent that it's uncomfortable to touch. Additionally, the phone charging pad is jammed, resulting in a loud clicking noise when attempting to lift it. Due to these safety concerns, I've discontinued use. I received an automated response after emailing them about the issues, but suspect it was more of a delay tactic than a genuine automated reply, considering the significant delay in receiving it.

Great customer service Had some issues with my first 5 in 1 charger, but customer service was easy to contact and quick to send a replacement. No further issues. It is a very convenient, very good product.