Terrible customer service Terrible customer service , my wireless charger that I bought for them stopped charging properly . I sent them an email with the order number explaining the situation. They haven’t bothered to reply at all . I AM NOT GOING TO BUY EVER AGAIN FROM YOU !

I ordered mobile chargers which never… I ordered mobile charger which was extremely delayedI was in contact with them and they claimed the shipment was returned since I never picked up the goods. I never received any notification that the goods had arrived, they returned the shipment but again never had any notification that the shipment was on its way. If you want to order through this company expect exceed delivery time. This could be a one off, but I almost gave it on star. But then this morning finally a notification that the shipment had arrived 1,5 month after order date The quality looks ok and as expeted.

The wrong item was sent. The wrong item was sent. I’ve emailed a few times and commented on your FB page, but still haven’t gotten a response. Your customer service is terrible.

Terrible customer service. Terrible customer service. I have tried calling on their listed number and it always goes to voicemail during normal business hours Ordered a product on February 6th February 9th the order hadn't been shipped so I decided to cancel the order as I had found something else. Feb 11th they responded saying my order was cancelled although no cancellation was made in Shop pay. Feb 19th I requested a follow up as my refund had still not processed and they never wrote back. Followed up again today feb 23rd. THe producsts look cheap and the lack of customer service would keep me from ever coming back. Update March 7th. They still have not sent my refund.Filed a dispute with shop pay to try and recover my money.

Tridant Fold iPhone Charger Bought the Tridant Fold for iPhone. Product shipped quickly and arrived in ok condition. The item was bought as a gift and not required in the end due to friend already having a charger. Despite claiming 'Free international shipping and returns' on the product screen, which gives you some comfort before purchasing, it is actually not possible to return an item unless you are in the United States. Pretty poor form and obviously misleading product page information. I reached out using the contact us page but did not receive a reply from the company. I'm 99% sure this is just a drop shipping store. The actual item is flimsy (the watch charger doesn't stand up and the magnetic hold is really poor), and the packaging is blurry and poorly printed - no mention of Grav Goods at all. You can buy the literal same product on Temu, eBay, or Amazon for a fraction of the cost ($12 - $30 AUD).