Mark Belanger
USThe watch band looks great but comes unclasped often The watch band looks great with my Ultra Watch, but it comes unclasped at least 5 times per day on its own. Very annoying when I have to repeatedly clasp the band throughout the day.
Jim Long
USThe wrong item was sent. The wrong item was sent. I’ve emailed a few times and commented on your FB page, but still haven’t gotten a response. Your customer service is terrible.
Fernando Romero
USTerrible customer service. Terrible customer service. I have tried calling on their listed number and it always goes to voicemail during normal business hours Ordered a product on February 6th February 9th the order hadn't been shipped so I decided to cancel the order as I had found something else. Feb 11th they responded saying my order was cancelled although no cancellation was made in Shop pay. Feb 19th I requested a follow up as my refund had still not processed and they never wrote back. Followed up again today feb 23rd. THe producsts look cheap and the lack of customer service would keep me from ever coming back. Update March 7th. They still have not sent my refund.Filed a dispute with shop pay to try and recover my money.
Andreas Cha
GBTerrible customer service Terrible customer service , my wireless charger that I bought for them stopped charging properly . I sent them an email with the order number explaining the situation. They haven’t bothered to reply at all . I AM NOT GOING TO BUY EVER AGAIN FROM YOU !
Veronica Tubbritt
GBGreat charger Great charger, very pleased with it. Only problem was long delivery with no response from the company, hence dropped one star. Otherwise very happy with the product, and recommended.