Human-
GBGreat company to buy from.. Fantastic support I had never heard of tech monk until a few weeks ago. However I am glad I did. I put an order in for christmas got the package very quick, sadly I did need to work with customer service as the 3rd party shipper decided to reenact the world cup with 2nd of my packages I ordered. This was upsetting but not the fault of TechMonk, in fact after dealing with support I felt a very renewed appreciation for them as the owner was super great to deal with and made everything right and beyond. I have never felt that welcomed and appreciated as a customer in a long time, I put in another with them as a gift from me to me.
Glenn Magnus
GBCustomers beware Customers beware. Horrible. When they damage/disable the volume up function on your iPhone, during a $350 screen replacement/repair, they'll say it was an existing problem (wasn't) and only after explaining and asking to fix the new issue, that they created, the unprofessionals there will offer to split a $500 repair with you. No thanks. TechMonk, If you're willing to 'split' the cost of a repair, you're admitting fault. There isn't anything professional about damaging client's property and wanting the client to pay for your technician's mistake. First time customer. Last time customer.
LINDA ROBERTS
GBordered apple watch series 9 and have… ordered apple watch series 9 and have never received it. it was order on september 21 and nothing has come. even got a email from the supposely ceo of the company saying that a refund would be received soon. that his company never intended to treat me this way. DO NOT BUY ANYTHING FROM THIS COMPANY i LOST 500 DOLLARS. HOPEFULLY MY BANK WILL RETURN IT SOON.
Nanci H Cash
GBI took my phone in because it was buzzing I took my phone in because it was making a vibrating sound. They were able to pinpoint the problem and fix it for me and very little time. I am extremely pleased. I have worked with them before and they done a super job every time.
GB
GBBrandon of Mount Pleasant Brandon of Mount Pleasant, SC. He was so helpful in all ways. I purchased a refurbished MacBookPro laptop that ended up having many issues and he diagnosed all issues and worked to change out the one I purchased for one that did not have issues. He even helped me add my professional email to my new one on a separate day. Really helpful, professional and best of all, patient! I would recommend him to all of my friends as he was recommended to me. Thanks, Brandon.