Please tell me what you have done to even contact me, since your 1 and only email promised you would do. You haven't done anything at all never mind replace this awful mower please. Dear Devia, Why do you continue to play these games. You raise a query with T P that I have already replied. You hope I will not reply in 3 days, so it is removed, but I answer you. But you not me. Then this repeats again. The so called perfect mower was a perfect gift for 77 year old disabled war pensioner. But please again...... read my complaints . Al your silly queries are answered there. Please change it ad I will not embarrass my son, who bought this as a top gift for me. I will not ask for his bank details. Just replace and pick up please Best wishes Derek You haven't done anything at all never mind replace this awful mower please. I have heard nothing from you despite your promises to respond to my complaint. You never have., all you have done is sent a confusing message to Trust pilot. Please tell me what you have done to even contact me, since your 1 and only email promised you would do, NOTHING? Apr 29, 2024, 09:35 GMT+8 Dear Customer, Please let me know if you need any further assistance. Have a nice day! Best Regards, Devia

I purchased a Ecoflow River 2 Pro… I purchased a Ecoflow River 2 Pro December 2023, and today I used the AC power supply and it there is a ticking sound from the inside. I called Ecoflow and spoke to a Joshua who gave me a hard time and wanted to update the Firmware which is updated and asked to reboot the the power supply and call back in one hour to speak to tech support. These are stalling tactics. Reported this interaction to the California State Attorney offices for review. The Ecoflow should not be ticking when in use. Joshua refused to let me speak to his supervisor.

Beware We bought a new Ecoflow Delta 2 Max from their online store. Only used it a couple times before it completely stopped working only a few months old. We sent the company a video and several emails. Initially they said they would replace with a refurbished one. Better than nothing or so we thought. they then wanted us to pay to have it shipped back. They refused to send an international shipping label even though they have international stores. It seems that we are now stuck with this dead brick and lost our money as well. will never buy from them again nor would we wish this on anyone else.

Rubbish product and customer service Rubbish product and customer service. Bought a Ecoflow Delta 2 and extra battery. After 2 months it has gone faulty. Its now 2 weeks since I contacted their customer service after numerous emails asking the same thing then 2 days to reply they have accepted it needs to be returned for repair. They have sent me an email I've to box it up print their label and take it to a collect+ which is 6 miles from my house. I bought this unit for use in my motorhome not great being without it I've bought a similar unit from a competiter

Delta 2 So far, so good... Bought the Ecoflow Delta 2 back in Oct 23 along with the 100w flexible solar panel for an short duration emergency backup system as part of the household push for less dependence on the grid after installing a Solar PV & battery earlier in the year. (No EPS) During a planned electricity meter change, albeit not for long we were able to maintain power to the wi-fi, computers and printers as my wife works from home. I plan/hope not to use the Delta 2 on a regular basis but gives piece of mind if/when the power drops out at home or need an extra push using off site power tools