Worst energy company in the world Worst energy company in the world. I bought a whole set for my house in South Africa. Was delivered 3 weeks late, worked for two weeks and still waiting for feedback. I'm not the only one in SA complaining. HelloPeter has a lot of complaints from South Africans. They are the worst!!!!

Product is perahps good. Peripherals and Support are terrible I think that the products may be good value, but the customer support is shocking. They stall and ask for every piece of information, sometimes several times. My problem was eventually solved by a facebook member who advised buying a new charging cable from amazon - which did fix the problem of it not charging from solar. All Ecoflow did was to ask questions and take days to reply.

Very bad products with very bad… Very bad products with very bad customer service. Products are designed to last 12month maximum. Then you go backwards as nd forwards with refurbishments someone alse Had trouble with. No money back Avoid at all costs

Delta 2 So far, so good... Bought the Ecoflow Delta 2 back in Oct 23 along with the 100w flexible solar panel for an short duration emergency backup system as part of the household push for less dependence on the grid after installing a Solar PV & battery earlier in the year. (No EPS) During a planned electricity meter change, albeit not for long we were able to maintain power to the wi-fi, computers and printers as my wife works from home. I plan/hope not to use the Delta 2 on a regular basis but gives piece of mind if/when the power drops out at home or need an extra push using off site power tools

Beware We bought a new Ecoflow Delta 2 Max from their online store. Only used it a couple times before it completely stopped working only a few months old. We sent the company a video and several emails. Initially they said they would replace with a refurbished one. Better than nothing or so we thought. they then wanted us to pay to have it shipped back. They refused to send an international shipping label even though they have international stores. It seems that we are now stuck with this dead brick and lost our money as well. will never buy from them again nor would we wish this on anyone else.