Dennis Hazlett
GBThe customer service and warranties from Radioddity are excellent The customer service and warranties from Radioddity are excellent. My ham radio stopped transmitting 3 months into the warranty and I contacted them via E-mail. Helen Lu, E-mailed right back and ask what the problem was I was having with the radio and after explaining she shipped a new microphone to me and followed up with E-mails to make sure I received it and it worked. After letting her no the radio was not working with the new mic. She shipped out a brand new radio which is working great. I am now a customer for life.
Julio Paredes
GBIrene's help was outstanding on… Irene's help was outstanding on resolving the problem I had with my new DB25-D.
Christopher Vought II
GBFantastic and personable service Michael at Radioddity has been amazing. He has been so helpful, personable and responsive. This type of customer service does not happen often these days, so I want to be sure it’s known how pleased I am with dealing with Radioddity. Thanks so much for your guidance, your prompt replies and just helping me though. It is very appreciated! It should be known that Irene was also of great assistance in guiding me through a warranty and return process. Thanks so much!
Michael Heinemann
DEExcellent customer support. I had problems with a hardware driver, Irene from customer service helped me quickly and easily. Thanks to her, everything works smoothly now. The reason for the difficulties was not the hardware, but once again Windows. I am a very satisfied customer and definitely recommend Radioddity.
David Pierce
GBVery quick after hours answers to… Very quick after hours answers to specific questions!