Excellent support I had a problem with my Silverback, emailed, got great support then a call ... and a fix. Brilliant service, thank you

Best customer service around! I have submitted several emails over the last several years since I purchased my Silverback 6060. Jeremy and everyone at yorahome have exceeded my expectations for customer service. I’ve always gotten a response within an hour if not immediately. There has been nothing I haven’t been able to figure out with their help. From set up of my machine to where I can find extra parts. Yorahome has won my business for life with their support alone. Their machines speak for themselves.

I was so pleased with the quick… I was so pleased with the quick response to a question about the VeraHome 6550. They responded within minutes of receipt of the question and within an hour I received a resolution to the question I asked. They also included more info about software questions that I asked and other hardware that is compatible with what I have. I am totally pleased with the product nd customer support. Highly recommended!!!

Outstanding Customer Support The customer service of this company has been unmatched by a long shot. They go above and beyond to help trouble shoot any issues you are having as well as give you clear step by step instructions to help solve the problem. They quickly get back with you and even on a Saturday night after hours, it wasn't more than an hour that I waited before I got a response. I would recommend YoraHome not only for the outstanding products but the outstanding customer support.

I had a software mishap that I had done… I had a software mishap that I had done on my mandrill machine. I emailed them (yorahome) and to my surprise, I had a response in just a few hours. Jim was the tech that was helping me with the software issue. He went way above and beyond helping me solve my issue. My mandrill was back up and running within a few hours and has been perfect ever since. Great customer service!!!!!!