Unequaled customer service. There is nothing unusual to note in this review because the support team at YoraHome once again proved they're the best when it comes to customer service. It seems almost impossible to me to overstate what a terrific job they do, time after time.

Great Customer Service I was having problems with my silverback z-axis and after several months of trying to troubleshoot, I was asked to send the controller and wiring harness in to be tested. I did and I can honestly say I was reluctant to do so since I had troubleshot the whole thing. It turns out the problem must have been in my controller. I have it back now and it is back to carving like a beast.

They have always been top notch with… They have always been top notch with customer service and the products are as advertised. Anytime I place an order, they have been quick to supply. Thank you much and keep up the great work!!!

Best customer service around! I have submitted several emails over the last several years since I purchased my Silverback 6060. Jeremy and everyone at yorahome have exceeded my expectations for customer service. I’ve always gotten a response within an hour if not immediately. There has been nothing I haven’t been able to figure out with their help. From set up of my machine to where I can find extra parts. Yorahome has won my business for life with their support alone. Their machines speak for themselves.

Silverback Start-up help Over the course of several days, Mark from Yorahome walked me step by step through resolution of my start up issues with my new Silverback. Once we had resolved all the issues Mark thanked me for my patience as we worked around the time zone issues. I told him I totally understood as I had been stationed in the UK many years ago while in the USAF. Mark then forwarded me a UTube video of a tour of the base I was stationed at as it now looks. Great support and great memories!!