Brad
CAMandrill issue I had an issue with my mandrill which I could not troubleshoot on my own. I e mailed support and Nick immediately started helping me. It was a tricky fix that took a while to diagnose. But, at no time did I ever feel unsupported. I have to say, some of the best customer support I have ever experienced. These guys are awesome! Thanks to Nick and Jim, I can’t say enough about how great of an experience this was.
Jeff
GBI had a software mishap that I had done… I had a software mishap that I had done on my mandrill machine. I emailed them (yorahome) and to my surprise, I had a response in just a few hours. Jim was the tech that was helping me with the software issue. He went way above and beyond helping me solve my issue. My mandrill was back up and running within a few hours and has been perfect ever since. Great customer service!!!!!!
Courtney Petersen
GBOutstanding Customer Support The customer service of this company has been unmatched by a long shot. They go above and beyond to help trouble shoot any issues you are having as well as give you clear step by step instructions to help solve the problem. They quickly get back with you and even on a Saturday night after hours, it wasn't more than an hour that I waited before I got a response. I would recommend YoraHome not only for the outstanding products but the outstanding customer support.
Bruce Caldwell
GBI was so pleased with the quick… I was so pleased with the quick response to a question about the VeraHome 6550. They responded within minutes of receipt of the question and within an hour I received a resolution to the question I asked. They also included more info about software questions that I asked and other hardware that is compatible with what I have. I am totally pleased with the product nd customer support. Highly recommended!!!
Bob Crighton
CAUnequaled customer service. There is nothing unusual to note in this review because the support team at YoraHome once again proved they're the best when it comes to customer service. It seems almost impossible to me to overstate what a terrific job they do, time after time.