Andrew
AU6550 Pro Jim has been working through an issue we had and was able to get the 6550 Pro working again through looking at a few videos we sent and narrowing the problem down. We have three Yora Home products (2 x lasers and 1 x Silverback CNC) and the reason we purchased them was the warranty and support they offer. Good job guys Andrew & Melissa
Terry Allison
CASupport is fast and accurate Support is fast and accurate. I needed parts and they helped get them on the way. Cheers!
Chad B
GBFantastic company & support! I have been a customer of YoraHome for years. I originally bought the 6550 Laser Engraver and fell in love with the quality of the machine. I then bought the Silverback CNC Router and the projects keep coming. I just recently bought the 6550-Pro and after assembling, the power supply stopped working. I contacted Support and Jim worked his magic and sent off a replacement power supply to me. Great service!
Jim Conway
GBThe customer service team is very… The customer service team is very helpful and they will be able to assist you in every way. Jim and Angie we so helpful and patient with me. Anything you need from the support team they are always willing to help.
Chris
GBBest customer service around! I have submitted several emails over the last several years since I purchased my Silverback 6060. Jeremy and everyone at yorahome have exceeded my expectations for customer service. I’ve always gotten a response within an hour if not immediately. There has been nothing I haven’t been able to figure out with their help. From set up of my machine to where I can find extra parts. Yorahome has won my business for life with their support alone. Their machines speak for themselves.