Bart Hobbs
GBThey have always been top notch with… They have always been top notch with customer service and the products are as advertised. Anytime I place an order, they have been quick to supply. Thank you much and keep up the great work!!!
Brad
CAMandrill issue I had an issue with my mandrill which I could not troubleshoot on my own. I e mailed support and Nick immediately started helping me. It was a tricky fix that took a while to diagnose. But, at no time did I ever feel unsupported. I have to say, some of the best customer support I have ever experienced. These guys are awesome! Thanks to Nick and Jim, I can’t say enough about how great of an experience this was.
Ron Simons
GBSilverback Start-up help Over the course of several days, Mark from Yorahome walked me step by step through resolution of my start up issues with my new Silverback. Once we had resolved all the issues Mark thanked me for my patience as we worked around the time zone issues. I told him I totally understood as I had been stationed in the UK many years ago while in the USAF. Mark then forwarded me a UTube video of a tour of the base I was stationed at as it now looks. Great support and great memories!!
Andrew
AU6550 Pro Jim has been working through an issue we had and was able to get the 6550 Pro working again through looking at a few videos we sent and narrowing the problem down. We have three Yora Home products (2 x lasers and 1 x Silverback CNC) and the reason we purchased them was the warranty and support they offer. Good job guys Andrew & Melissa
Carey
AUAmazing Support and warranty Amazing Support and warranty replaced the whole system when we had trouble trying to get things worked out and now everything is running like it should. Many times we had to correspond with very different time zone and nearly always we were able to work out a suitable time to suit both Yorahome support and myself.