Excellent customer service I recently had a difficulty with my remote control on my turbo fireplace heater purchased in October 2022. I called the company and explained my situation. I was unable to turn on the unit I loved because my remote no longer functioned. On January 30, 2024 the company sent me a new unit. The interaction was above and beyond and The gentleman could give lessons in customer service. No hassle despite the fact the warranty expired. My unit now works as it did. I am one satisfied customer.

Turbro Greenland humidifier, excellent choice Once I decided on the Turbro Greenland GLH20 humidifier I Looked at several sites for a price comparison. The Turbro site offered the best price and free shipping. The item arrived quickly and very well package. After several days of use it works great. Extremely happy.

Excellent cusomer service Purchased our portable a/c unit August 15, 2023 and it was great until the blower fan for the a/c side came apart. I contacted the company on March 26,2024 and on April 2, 2024 they delivered a complete new unit. They requested a few few pictures of the problem and immediately contacted me to let me know a replacement would be sent and it was......Thank you for your prompt response to our problem. Definetly reccomend this company!

The heater is great The heater is great. My wife and I really like the heater. Customer service is excellent. We purchased our heater from Amazon. Upon arrival, we found that the crackling sound was not working. I emailed Support, which promptly shipped a replacement heater. New heater works great. I would recommend the heater and the company to anyone.

Outstanding Customer Service!! The customer service I received was Outstanding!! I ordered my fireplace a couple of months ago for my new addition at my home. When we opened up the box of the Turbro unit we were set to install we found the glass cover to the unit was shattered. I emailed their customer service expecting a huge hassle to get the unit or the glass replaced. I was pleasantly surprised at how easy they made the process. My replacement glass was received only a few days later. I will definitely be recommending Turbro to all my family and friends!!!