Excellent customer support Hannah was extremely helpful and responsive when I had a question. Their customer service is top-notch and not outsourced overseas, so you talk to someone who knows exactly what is going on. This kind of service is extremely rare nowadays, and it is a breath of fresh air.

Super great customer service Super great customer service! The best!

Excellent Service Excellent customer service. They have been great to work with and I will always check with them first if I need any 3D printed related parts or supplies. Their shipping charges are a little high and add cost to the order but well worth it for such good service. I have ordered twice from them and both times my items arrived packaged better then expected or needed and included extras not on my order. They appreciate me a customer no matter the size of the order.

I recently upgraded from MK3s to MK4 I recently upgraded from MK3s to MK4. Within a week or 2 I broke my thermistor because of my own stupidity. To get a replacement from Prusa was unacceptably tool long.searching the web I found Partsbuilt.. my savior. 😁. They shipped the nozzle assembly quickly, at a reasonable price and I was up an running in short order. Partsbuilt is my new “go to” supplier. Everything was resolved perfectly. Thank you!

Solid seller, solid experience Order process was easy. Received multiple emails with order status- the order, by the way, was shipped promptly and arrived quickly. Partsbuild 3D is an authorized dealer for this part and it fixed my printing issues immediately. Pricing was excellent, as was the service-- thanks Pb3D!