No issues. Great products Never had an issue with this company. My quarterly automatic order always comes on time. I don’t use any other soaps :)

6 weeks and no products Ordered at the start of December, order never got further than that. When I contacted them they gave me some story about being out of one soap so asked me to choose a replacement. They processed the next order Christmas Eve and guess what? It hasn’t processed any further. They haven’t even packed the item. Asking for a refund and will never use them again. No communication with me unless I contacted them. Absolutely terrible.

Excellent customer service Products and customer service are great! Had an item go missing while it was shipping and they sent me a replacement free of charge without question.

Dreadful products Dreadful products, never seem properly mixed and certainly aren't cured at all meaning the whole bar dissolves in under a week. They obviously have a lot of ££££ behind them to keep serving legal papers to small artisan producers who happen to make their soap peoperly and in a square shape. Search for any alternative you can and but that instead of this rubbish

Excellent customer service! I ordered a whole bunch of soap during Black Friday deals. There was an issue with them, which was frustrating as I had bought them as a present soon to be given. I emailed their customer services and after a few short emails to the excellent fellow named Tom it had all been resolved. Really first class customer service experience, taking a frustrating experience and turning it round into a very positive one. Well done!!!