I had a problem that not everything had… I had a problem that not everything had been sent so I emailed them and it was resolved immediately. I am very happy with the service and will definitely order more often, the soap smells great and the scent lasts a very long time.

FACTS All those who thinks it's a bad product Idk what planet you'r from bc it's an amazing product. They smell greate and true to the name and scent they have, for example Rainforest Rapids smells like the hot springs in the andes, my mom is from Perú so she would know. Pine Tar reeeeally smells like pine. Amazing product, amazing for the skin, my skin gets really dry under the winter but this soaps fixes that problem. One of my bricks broke apart once so I reached out to ask if I could melt them down and make smaller bricks and guess what, they sent me a new brick free of charge, did not even have to pay for shipment. So you others who thinks it's a bad product are delulu😂 Btw, saw a comment about it breaks down in a week, nope. A brick lasts at least a month depending on how you use it. I shower every day and 1 brick lasts a month at minimum. If you have your brick laying at a place where it gets hot water on it then yea, it will break apart as much as anny soap brick. I have mine in the shower but higher up so I does not get unecessery water on in

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

Excellent customer service Products and customer service are great! Had an item go missing while it was shipping and they sent me a replacement free of charge without question.

Their ads are annoying and fake as… Their ads are annoying and fake as hell. Clearly a scam company... Cant find any kind of personal/contact info on their site as well. People who buy from sites like this arent clear in their heads