Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.

Excellent customer service! I ordered a whole bunch of soap during Black Friday deals. There was an issue with them, which was frustrating as I had bought them as a present soon to be given. I emailed their customer services and after a few short emails to the excellent fellow named Tom it had all been resolved. Really first class customer service experience, taking a frustrating experience and turning it round into a very positive one. Well done!!!

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

Underwhelming I found it to be rather ineffective, offering minimal benefits, and the scent was quite ordinary. The price seemed disproportionately high considering its lackluster performance as a soap. Additionally, I was unimpressed by the marketing approach, which seemed to target a less discerning audience. Overall, I was disappointed with the product and company and wouldn't recommend it.

Purchased a large order on a promo they… Purchased a large order on a promo they were constantly running on instagram, a month later got in touch with them and was told that that is a scam company.