Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

Does not live up to it's hype So This is My Review of the Company Dr.Squatch. Firstly i will say that i got the products that i payed for in my order. I can see that others sometimes get what they pay for, and others dosn't.. So it can bee luck or something else, i can't truely say.. Anyway's It took about 10 day's before the local mailman came with a parcel for me from em. The bad part of the shipping was that after it had cleared customs in germany it was no longer able to track the shipment online, and it was kind off lucky that i was home on the day that the local mailman came to my house. The soaps does have some smell, but some of em are more extreme than others. The worst part for me was when using one of em in the shower it left quite a mess behind and the soap bar broke easy so it took quite a while to get the job done. The company charge a very high price for a soap bar, all up to 10 € per bar, witch ain't worth it sadly .. In my local store i can buy 4 Lux soaps for 5 € and that's what i will do in the future once all my bars from Dr. Squatch is used.. So all in all i would not recommend it to people with a normal income and lifestyle .. Diva's and snobs that dosn't care about money .. go for it...

Leaves a weird after taste Hi there, I ordered your candy bar fruit spray and it left a weird aftertaste in my mouth. The candy also tasted a bit sour whereas I ordered ruthless rinse which I thought was supposed to be sweet. Do recommend the mouth spray though (tastes fresh though it does look like cologne).

No issues. Great products Never had an issue with this company. My quarterly automatic order always comes on time. I don’t use any other soaps :)