Ben Pierrepont
GBExcellent customer service! I ordered a whole bunch of soap during Black Friday deals. There was an issue with them, which was frustrating as I had bought them as a present soon to be given. I emailed their customer services and after a few short emails to the excellent fellow named Tom it had all been resolved. Really first class customer service experience, taking a frustrating experience and turning it round into a very positive one. Well done!!!
Joery Piera
NLI had a problem that not everything had… I had a problem that not everything had been sent so I emailed them and it was resolved immediately. I am very happy with the service and will definitely order more often, the soap smells great and the scent lasts a very long time.
Christoph Speiser
ATFirst they messed up shipping I waited… First they messed up shipping I waited like more than a month. There was like not 1 word about an apology offer. When I looked in the ingredients I was very disappointed that the main ingredient is palm oil. This company is an absolute scam. Ripping off nature for fast profits. In addition, I just wanted to buy a few soapes and enden up with a subscription.. these guys a really scammers. Beware!!
Conrad Twomey
IEExcellent customer service Products and customer service are great! Had an item go missing while it was shipping and they sent me a replacement free of charge without question.
Seth
GBPoor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.