Purchased a large order on a promo they… Purchased a large order on a promo they were constantly running on instagram, a month later got in touch with them and was told that that is a scam company.

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

I had a problem that not everything had… I had a problem that not everything had been sent so I emailed them and it was resolved immediately. I am very happy with the service and will definitely order more often, the soap smells great and the scent lasts a very long time.

6 weeks and no products Ordered at the start of December, order never got further than that. When I contacted them they gave me some story about being out of one soap so asked me to choose a replacement. They processed the next order Christmas Eve and guess what? It hasn’t processed any further. They haven’t even packed the item. Asking for a refund and will never use them again. No communication with me unless I contacted them. Absolutely terrible.

Does not live up to it's hype So This is My Review of the Company Dr.Squatch. Firstly i will say that i got the products that i payed for in my order. I can see that others sometimes get what they pay for, and others dosn't.. So it can bee luck or something else, i can't truely say.. Anyway's It took about 10 day's before the local mailman came with a parcel for me from em. The bad part of the shipping was that after it had cleared customs in germany it was no longer able to track the shipment online, and it was kind off lucky that i was home on the day that the local mailman came to my house. The soaps does have some smell, but some of em are more extreme than others. The worst part for me was when using one of em in the shower it left quite a mess behind and the soap bar broke easy so it took quite a while to get the job done. The company charge a very high price for a soap bar, all up to 10 € per bar, witch ain't worth it sadly .. In my local store i can buy 4 Lux soaps for 5 € and that's what i will do in the future once all my bars from Dr. Squatch is used.. So all in all i would not recommend it to people with a normal income and lifestyle .. Diva's and snobs that dosn't care about money .. go for it...