Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.

Dreadful products Dreadful products, never seem properly mixed and certainly aren't cured at all meaning the whole bar dissolves in under a week. They obviously have a lot of ££££ behind them to keep serving legal papers to small artisan producers who happen to make their soap peoperly and in a square shape. Search for any alternative you can and but that instead of this rubbish

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

No issues. Great products Never had an issue with this company. My quarterly automatic order always comes on time. I don’t use any other soaps :)

First they messed up shipping I waited… First they messed up shipping I waited like more than a month. There was like not 1 word about an apology offer. When I looked in the ingredients I was very disappointed that the main ingredient is palm oil. This company is an absolute scam. Ripping off nature for fast profits. In addition, I just wanted to buy a few soapes and enden up with a subscription.. these guys a really scammers. Beware!!