Card Info Theft After failing to deliver on their shipping time estimate by a fair margin of 15 days I was keen to try out their range. Out of 6 of their soaps only a couple smelled any good. Fast forward three months despite ordering a one off shipment it looks like they’ve moved me onto their subscription model, I have no evidence to support this either. I’ve tried to make an account with my email address and they said if I have a subscription it will set up an account. No account has been forthcoming. Not having any support to call or lose with makes this very difficult. They also managed to get a hold of my new card details despite my previous card expiring. Having cancelled this new one I’m worried they’ll be able to steal the information somehow. This is obviously illegal.

Worth it I have been using Dr. Squatch soap for a while now, and I honestly think it is the best soap out there. I have psoriasis, and using these soaps seem to keep it under control. I have even recommended it to other people with psoriasis, and they have all said the same.

6 weeks and no products Ordered at the start of December, order never got further than that. When I contacted them they gave me some story about being out of one soap so asked me to choose a replacement. They processed the next order Christmas Eve and guess what? It hasn’t processed any further. They haven’t even packed the item. Asking for a refund and will never use them again. No communication with me unless I contacted them. Absolutely terrible.

Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.

Purchased a large order on a promo they… Purchased a large order on a promo they were constantly running on instagram, a month later got in touch with them and was told that that is a scam company.