Excellent customer service! I ordered a whole bunch of soap during Black Friday deals. There was an issue with them, which was frustrating as I had bought them as a present soon to be given. I emailed their customer services and after a few short emails to the excellent fellow named Tom it had all been resolved. Really first class customer service experience, taking a frustrating experience and turning it round into a very positive one. Well done!!!

Overpriced - Rubbish Overpriced! They rave on about the amazing scent of the soap. It’s absolutely garbage. They barely smell of anything never mind if being an amazing smell. The bar of soaps literally disintegrates after a week. For an £8 bar of soap you’d think it would last more than a weeks worth of use. Adverts are a joke, company is almost certain part of some satanic cult. Madness how these companies manage to get so big and steal so much money off people.

Excellent customer service Products and customer service are great! Had an item go missing while it was shipping and they sent me a replacement free of charge without question.

Worth it I have been using Dr. Squatch soap for a while now, and I honestly think it is the best soap out there. I have psoriasis, and using these soaps seem to keep it under control. I have even recommended it to other people with psoriasis, and they have all said the same.

Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.