Nice soap but charging after cancelling multiple times Soap is very nice but my partner has cancelled his repeat order 3 or more times now and they still keep charging his card. Not only is this illegal but absolutely atrocious! If they didn’t do this I’d recommend going here but I don’t support illegal activity and charging people who have cancelled their repeat order multiple times! Do not put any card details on their system!!

Excellent customer service! I ordered a whole bunch of soap during Black Friday deals. There was an issue with them, which was frustrating as I had bought them as a present soon to be given. I emailed their customer services and after a few short emails to the excellent fellow named Tom it had all been resolved. Really first class customer service experience, taking a frustrating experience and turning it round into a very positive one. Well done!!!

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

Overpriced - Rubbish Overpriced! They rave on about the amazing scent of the soap. It’s absolutely garbage. They barely smell of anything never mind if being an amazing smell. The bar of soaps literally disintegrates after a week. For an £8 bar of soap you’d think it would last more than a weeks worth of use. Adverts are a joke, company is almost certain part of some satanic cult. Madness how these companies manage to get so big and steal so much money off people.

I had a problem that not everything had… I had a problem that not everything had been sent so I emailed them and it was resolved immediately. I am very happy with the service and will definitely order more often, the soap smells great and the scent lasts a very long time.