I had a problem that not everything had… I had a problem that not everything had been sent so I emailed them and it was resolved immediately. I am very happy with the service and will definitely order more often, the soap smells great and the scent lasts a very long time.

6 weeks and no products Ordered at the start of December, order never got further than that. When I contacted them they gave me some story about being out of one soap so asked me to choose a replacement. They processed the next order Christmas Eve and guess what? It hasn’t processed any further. They haven’t even packed the item. Asking for a refund and will never use them again. No communication with me unless I contacted them. Absolutely terrible.

Card Info Theft After failing to deliver on their shipping time estimate by a fair margin of 15 days I was keen to try out their range. Out of 6 of their soaps only a couple smelled any good. Fast forward three months despite ordering a one off shipment it looks like they’ve moved me onto their subscription model, I have no evidence to support this either. I’ve tried to make an account with my email address and they said if I have a subscription it will set up an account. No account has been forthcoming. Not having any support to call or lose with makes this very difficult. They also managed to get a hold of my new card details despite my previous card expiring. Having cancelled this new one I’m worried they’ll be able to steal the information somehow. This is obviously illegal.

Nice soap but charging after cancelling multiple times Soap is very nice but my partner has cancelled his repeat order 3 or more times now and they still keep charging his card. Not only is this illegal but absolutely atrocious! If they didn’t do this I’d recommend going here but I don’t support illegal activity and charging people who have cancelled their repeat order multiple times! Do not put any card details on their system!!

Overpriced - Rubbish Overpriced! They rave on about the amazing scent of the soap. It’s absolutely garbage. They barely smell of anything never mind if being an amazing smell. The bar of soaps literally disintegrates after a week. For an £8 bar of soap you’d think it would last more than a weeks worth of use. Adverts are a joke, company is almost certain part of some satanic cult. Madness how these companies manage to get so big and steal so much money off people.