First they messed up shipping I waited… First they messed up shipping I waited like more than a month. There was like not 1 word about an apology offer. When I looked in the ingredients I was very disappointed that the main ingredient is palm oil. This company is an absolute scam. Ripping off nature for fast profits. In addition, I just wanted to buy a few soapes and enden up with a subscription.. these guys a really scammers. Beware!!

Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.

Card Info Theft After failing to deliver on their shipping time estimate by a fair margin of 15 days I was keen to try out their range. Out of 6 of their soaps only a couple smelled any good. Fast forward three months despite ordering a one off shipment it looks like they’ve moved me onto their subscription model, I have no evidence to support this either. I’ve tried to make an account with my email address and they said if I have a subscription it will set up an account. No account has been forthcoming. Not having any support to call or lose with makes this very difficult. They also managed to get a hold of my new card details despite my previous card expiring. Having cancelled this new one I’m worried they’ll be able to steal the information somehow. This is obviously illegal.

Dreadful products Dreadful products, never seem properly mixed and certainly aren't cured at all meaning the whole bar dissolves in under a week. They obviously have a lot of ££££ behind them to keep serving legal papers to small artisan producers who happen to make their soap peoperly and in a square shape. Search for any alternative you can and but that instead of this rubbish

Does not live up to it's hype So This is My Review of the Company Dr.Squatch. Firstly i will say that i got the products that i payed for in my order. I can see that others sometimes get what they pay for, and others dosn't.. So it can bee luck or something else, i can't truely say.. Anyway's It took about 10 day's before the local mailman came with a parcel for me from em. The bad part of the shipping was that after it had cleared customs in germany it was no longer able to track the shipment online, and it was kind off lucky that i was home on the day that the local mailman came to my house. The soaps does have some smell, but some of em are more extreme than others. The worst part for me was when using one of em in the shower it left quite a mess behind and the soap bar broke easy so it took quite a while to get the job done. The company charge a very high price for a soap bar, all up to 10 € per bar, witch ain't worth it sadly .. In my local store i can buy 4 Lux soaps for 5 € and that's what i will do in the future once all my bars from Dr. Squatch is used.. So all in all i would not recommend it to people with a normal income and lifestyle .. Diva's and snobs that dosn't care about money .. go for it...