Excellent customer service! I ordered a whole bunch of soap during Black Friday deals. There was an issue with them, which was frustrating as I had bought them as a present soon to be given. I emailed their customer services and after a few short emails to the excellent fellow named Tom it had all been resolved. Really first class customer service experience, taking a frustrating experience and turning it round into a very positive one. Well done!!!

Worth it I have been using Dr. Squatch soap for a while now, and I honestly think it is the best soap out there. I have psoriasis, and using these soaps seem to keep it under control. I have even recommended it to other people with psoriasis, and they have all said the same.

Poor shipping time Don’t order from these guys unless you like waiting. For a company that ships through the mail, they will take as long as possible to “process” your order before actually shipping. For the price, they should sending this stuff out asap. When you contact them online, it’s just a robot sending automated responses. They do not care.

Their ads are annoying and fake as… Their ads are annoying and fake as hell. Clearly a scam company... Cant find any kind of personal/contact info on their site as well. People who buy from sites like this arent clear in their heads

Mostly positive.... . Shipping 4 stars. Order processing/shipping could improve. The product quality is 5 stars The customer service 3.5 stars. The rep I communicated with just gave carbon copy replies and did not care. It is just after Black Friday and Cyber Monday so it's reasonable to assume they are super busy trying to to get all the orders from the sales out! I just cannot stand when an order is marked as shipped but 4-5 days later it still shows the shipper hasn't received the package.