Does not live up to it's hype So This is My Review of the Company Dr.Squatch. Firstly i will say that i got the products that i payed for in my order. I can see that others sometimes get what they pay for, and others dosn't.. So it can bee luck or something else, i can't truely say.. Anyway's It took about 10 day's before the local mailman came with a parcel for me from em. The bad part of the shipping was that after it had cleared customs in germany it was no longer able to track the shipment online, and it was kind off lucky that i was home on the day that the local mailman came to my house. The soaps does have some smell, but some of em are more extreme than others. The worst part for me was when using one of em in the shower it left quite a mess behind and the soap bar broke easy so it took quite a while to get the job done. The company charge a very high price for a soap bar, all up to 10 € per bar, witch ain't worth it sadly .. In my local store i can buy 4 Lux soaps for 5 € and that's what i will do in the future once all my bars from Dr. Squatch is used.. So all in all i would not recommend it to people with a normal income and lifestyle .. Diva's and snobs that dosn't care about money .. go for it...

Excellent customer service Products and customer service are great! Had an item go missing while it was shipping and they sent me a replacement free of charge without question.

6 weeks and no products Ordered at the start of December, order never got further than that. When I contacted them they gave me some story about being out of one soap so asked me to choose a replacement. They processed the next order Christmas Eve and guess what? It hasn’t processed any further. They haven’t even packed the item. Asking for a refund and will never use them again. No communication with me unless I contacted them. Absolutely terrible.

Their ads are annoying and fake as… Their ads are annoying and fake as hell. Clearly a scam company... Cant find any kind of personal/contact info on their site as well. People who buy from sites like this arent clear in their heads

Card Info Theft After failing to deliver on their shipping time estimate by a fair margin of 15 days I was keen to try out their range. Out of 6 of their soaps only a couple smelled any good. Fast forward three months despite ordering a one off shipment it looks like they’ve moved me onto their subscription model, I have no evidence to support this either. I’ve tried to make an account with my email address and they said if I have a subscription it will set up an account. No account has been forthcoming. Not having any support to call or lose with makes this very difficult. They also managed to get a hold of my new card details despite my previous card expiring. Having cancelled this new one I’m worried they’ll be able to steal the information somehow. This is obviously illegal.