Camille
GBExcellent and quick assistance whenever there is a problem I have been using smilebox for years to record family times and also used my subscription in my professional life with my leadership in Iota Phi Chapter of Delta Kappa Gamma professional Teacher's group. But now I'm not using it as much so wanted to drop my membership, but forgot to before the renewal date. When I contacted the help department, Maria was very quick to reply to my request. I was very happy and impressed with the very efficient way my problem was resolved. Thank you Smilebox for the many years of memories. I may try your new offer. Thank you again. Camille
Edward Thomas
GBMaria was very nice responsive and… Maria was very nice responsive and quick efficient she handle my problem professionally and resolved my issue fast and totally satisfied my every request. She gave complete directions that was easy to follow and she followed up with me and she did what she said she was going to do. the service was the best I have had in a very long time. Thank you Maria keep the positive attitude. Thanks again Edward Thomas
Steph
GBShout out to smilebox for being Good… Shout out to smilebox for being Good humans ! I had an issue with getting something together for my grand mother’s funeral and they stepped up and made it possible . Thank you so much smile box !
Kimberly Hackl
GBGreat customer service I was having trouble with an invitation and the customer service gal kept helping until my invitation was perfect! I then ordered the paper invitation. Very pleased!
Cindi H
GBISSUED QUICKLY RESOLVED I recently ran into a problem with my Smilebox billing. I submitted a report and quickly received a response from Maria of Smilebox. Iʻm very grateful that Maria was very understanding of the situation. She offered a resolution and asked if that would be acceptable to me. I agreed to her resolution suggestion and Smilebox promptly followed through. The issue was resolved quickly, professionally, and happily. Thank you, Maria and Smilebox!