Valerie was extremely helpful and… Valerie was extremely helpful and ordered the replacement part that I needed.

Outstanding Customer Service The Encompass representative I spoke with took the time to help me research and locate the right control board for my Gas Range. The first one I found was out of stock until May. Roy found an alternate part # that is the same part I need. Outstanding customer service in a world that has all but forgotten about customer service! The customer service blueprint that all other businesses should follow!! Thanks again!! Saved me from buying a new gas range!! Brian

Valerie Valerie, the phone representative was very professional, and was able to take care of my needs quickly and efficiently.

Encompass Customer Service … The parts team has always given great service. The company is geared towards great customer service. Today I just want to commend Chris Cole on his excellent customer service skills, a very pleasant person to deal with. Mueller Appliance LLC Millsboro, DE

I contacted Jamal to discuss a question… I contacted Jamal to discuss a question regarding needed parts for a repair to my LG range. I ended the call having ALL my questions answered because Jamal took the time to listen to my questions thoroughly and address the clearly. Best in class!