It was a great experience In these days, it is truly a very nice surprise to find a customer service representative like Cameo Carson. Not only did Cameo search and resolve my TV issue but setup conditions for correcting it. You certainly can be proud to have customer service personnel like her

Valerie Valerie, the phone representative was very professional, and was able to take care of my needs quickly and efficiently.

Encompass Provides Great Service A part on our Sharp microwave broke and I call Encompass and was fortunate to connect with LaTashia Perry who was very efficient in finding the part needed and assisting with the overnight order. Great service but the Service Person (Ms. Perry) was the best part of the experience.

Excellent Customer Service”Cameo” Got assistance from Cameo today trying to track down some parts for my fridge I’ve been looking for, for awhile now. She found them right away, extremely pleasant and professional. Excellent Customer Service!

We had an issue where we kept being… We had an issue where we kept being told a part was on Back Order with changing ETA's and then we checked once again and were told the part showed it being delivered. After some time we did end up getting a new part shipped and the old part credited back. Gwenn was a great help!