Ordered the ILVE 48" black with brass… Ordered the ILVE 48" black with brass range dual fuel back in November. The order finally arrived from Italy and set to be delivered/installed with white glove. Turns out there was a mistake made while ordering and cords were missing. Ara, from the customer service call line, resolved the issue within 20 minutes. Ara turned this stressful situation all around! Great customer service!

Excellent prices and service This is the second time I've purchased appliances from Appliances Connection. I am am pleased with the selection and pricing of everything I have bought. They kept me informed of delivery dates and I was particularly happy with Santiago di Santo who was able to make an adjustment in the date to suit my schedule. If I need appliances in the future, this will be the first store I contact!

Customer service Selected and ordered a trim kit for my built in microwave and received it promptly. Great packaging and quality and it was exactly what I ordered. Sadly it didn’t quite fit my microwave so I needed to return it and reached out online about the return process. Received correspondence back from Jackie who was courteous and accommodating. Although I was disappointed the trim kit didn’t work for us I was pleasantly surprised at how easy the return process has been. Will use this company in the future. Thx Jackie!

Celia was wonderful in customer… Celia was wonderful in customer service. I had numerous contacts with her about several delivery issues that. took place when I had a washer and dryer delivered to my sister. She had a sympathetic ear and assured me the complaint was sent to the Cartier for follow up. A BIG thank you to Celia.

5 stars for efficiency and customer service - highly recommend We contacted Appliance Connection randomly after doing an internet search. We worked with representative Danielle Coleman who made the process seamless, easy and super efficient in meeting our needs. We had ordered our dream stove in a quick manor after she had carefully answered all our questions and walked us though each step. Amazing customer service. We will be returning to Appliances Connection for all our appliance needs in the future.