Downdraft Exhaust System. I had a list of appliances and a speciality item I needed to replace for our kitchen and Nathan Bent went above and beyond to be sure I reviewed a variety of products before making a decision. He was able to walk me thru the pros and cons of each item and helped me decide on the products that best met our needs and budget. Attentive, respectful, and personable - 160% would recommend him to anyone that needs to buy any appliances ! When I told him I needed to purchase only one today and the remaining items in a few days he worked with me to generate a new quote. So accommodating and thoughtful. Thank you Nathan !

Sasha Sasha, the associate we worked with, was INCREDIBLE! Her patience and expertise made her a joy to work with. She went above and beyond sifting through all of the manufactures, models and options to ensure that we were able to find the perfect set of appliances that met our needs and our budget. We would not hesitate to recommend her to family and friends. We know we will be back!

Daniele was my salesperson and she is… Daniele was my salesperson and she is the nicest person you could ever talk to. She is soft spoken but she communicates clearly and precisely with zero surprises. Every question was answered to my satisfaction and I felt no pressure at all. I actually hung up when done but then called back half an hour later to place my order. I just didn't want to buy anywhere else after talking to Daniele. Thanks for hiring her. Allan L

Ordered the ILVE 48" black with brass… Ordered the ILVE 48" black with brass range dual fuel back in November. The order finally arrived from Italy and set to be delivered/installed with white glove. Turns out there was a mistake made while ordering and cords were missing. Ara, from the customer service call line, resolved the issue within 20 minutes. Ara turned this stressful situation all around! Great customer service!

Top notch communication and customer support Donn Frye was such a help in putting in our order. I tried to order online but two of the appliances were back ordered and the website was trying to delay everything to be shipped together which would have been almost 2 months out! A quick call and Donn was able to place the order for me with the same discounts/rebates as the website and make sure the first two appliances shipped immediately. Delivery took about 2 weeks from placing the order but overall I’m really happy with the pricing and customer support. Far superior to any of the customer support the orange or blue big box stores around me have ever provided.