Susan C.
GBThis company is a fraudulent scam. Just found out today that Appliance Connection shut their business down suddenly and filed bankruptcy. I received the bankruptcy notice yesterday 3/19/24. I tried to contact them today in regards to the washer/dryer set I ordered a month ago and had not received. There is no one to get a hold of, I feel devasted and so shocked and upset. I'm in the process now of working with my credit card to have the $2300.00 I was charged reversed but the informed me this could take several weeks. I'm so sorry I went with this company. I think I'm still in a state of shock about what is happening to me financially and the washer and dryer that I was so looking forward to doesn't even exist.
Allan Lewis
GBDaniele was my salesperson and she is… Daniele was my salesperson and she is the nicest person you could ever talk to. She is soft spoken but she communicates clearly and precisely with zero surprises. Every question was answered to my satisfaction and I felt no pressure at all. I actually hung up when done but then called back half an hour later to place my order. I just didn't want to buy anywhere else after talking to Daniele. Thanks for hiring her. Allan L
Alex Mussman
GBTop notch communication and customer support Donn Frye was such a help in putting in our order. I tried to order online but two of the appliances were back ordered and the website was trying to delay everything to be shipped together which would have been almost 2 months out! A quick call and Donn was able to place the order for me with the same discounts/rebates as the website and make sure the first two appliances shipped immediately. Delivery took about 2 weeks from placing the order but overall I’m really happy with the pricing and customer support. Far superior to any of the customer support the orange or blue big box stores around me have ever provided.
Thomas Faracco
GBExcellent prices and service This is the second time I've purchased appliances from Appliances Connection. I am am pleased with the selection and pricing of everything I have bought. They kept me informed of delivery dates and I was particularly happy with Santiago di Santo who was able to make an adjustment in the date to suit my schedule. If I need appliances in the future, this will be the first store I contact!
Patrick
GBMr. Lawton Ms. Katie Bange was BOTH very knowledgeable, and patient with a challenging circumstance of space - requiring very specific machines; but she was also personable and funny during the week-long round-about of e-mails. She also worked while under the weather! An absolute pleasure. THANKS KATIE! Now go home and get better!