Celia was wonderful in customer… Celia was wonderful in customer service. I had numerous contacts with her about several delivery issues that. took place when I had a washer and dryer delivered to my sister. She had a sympathetic ear and assured me the complaint was sent to the Cartier for follow up. A BIG thank you to Celia.

Ordered the ILVE 48" black with brass… Ordered the ILVE 48" black with brass range dual fuel back in November. The order finally arrived from Italy and set to be delivered/installed with white glove. Turns out there was a mistake made while ordering and cords were missing. Ara, from the customer service call line, resolved the issue within 20 minutes. Ara turned this stressful situation all around! Great customer service!

Mr. Lawton Ms. Katie Bange was BOTH very knowledgeable, and patient with a challenging circumstance of space - requiring very specific machines; but she was also personable and funny during the week-long round-about of e-mails. She also worked while under the weather! An absolute pleasure. THANKS KATIE! Now go home and get better!

GREAT DEALS! PRICES ARE REASONABLE. SALES ARE GREAT AND JUDY F PROVIDED ME WITH EXCELLENT CUSTOMER SERVICE WHEN I GAVE THE WRONG ADDRESS FOR MY DELIVERY. SHE SOLVED THE PROBLEM QUICKLY AND EFFICIENTLY.

I purchased a mixer from company on… I purchased a mixer from company on February 29th; did not receive product before company went out of business. Their website no longer is operational and redirected to investor.polished.com. I have not received a refund for my purchase and there is no way to contact the company.