Tracey Scott Wilson
GBGREAT DEALS! PRICES ARE REASONABLE. SALES ARE GREAT AND JUDY F PROVIDED ME WITH EXCELLENT CUSTOMER SERVICE WHEN I GAVE THE WRONG ADDRESS FOR MY DELIVERY. SHE SOLVED THE PROBLEM QUICKLY AND EFFICIENTLY.
carole parker
GBAppliance Connection Bankrupt with Zero Notification Just learned through Reddit thread that Appliances Connection is now out of business. Bought three appliances from this company since November 2023 -- all delivered. Then I ordered a high end range three times in January 2024. The first two orders -- on sale -- were cancelled and I was told the item had been discontinued in the color I wanted. Changed colors again and ordered another not on sale for nearly 10K on Jan 10. After not hearing from AC after multiple inquiries, today I called credit card company (Chase) and asked them to reverse charge -- they said a decision will be made in 7 biz days. Now ordering an appliance from another company who says they won't deliver for 12 weeks -- screwed on my kitchen renovation timeline. Appliances Connection could have at least notified me of bankruptcy so I would not be scrambling to replace this product or dealing with dead warranties for other products. :(
Kristy Curtis
GBDouglas was extremely helpful in… Douglas was extremely helpful in getting us what we needed, despite a few challenges. After it first appeared that our project would be delayed because of the appliance order, Douglas helped us make necessary changes to get everything we needed on time. Life saver!
Keri N
GBCustomer service Selected and ordered a trim kit for my built in microwave and received it promptly. Great packaging and quality and it was exactly what I ordered. Sadly it didn’t quite fit my microwave so I needed to return it and reached out online about the return process. Received correspondence back from Jackie who was courteous and accommodating. Although I was disappointed the trim kit didn’t work for us I was pleasantly surprised at how easy the return process has been. Will use this company in the future. Thx Jackie!
Kelly Stuart
GB5 stars for efficiency and customer service - highly recommend We contacted Appliance Connection randomly after doing an internet search. We worked with representative Danielle Coleman who made the process seamless, easy and super efficient in meeting our needs. We had ordered our dream stove in a quick manor after she had carefully answered all our questions and walked us though each step. Amazing customer service. We will be returning to Appliances Connection for all our appliance needs in the future.