Speaking to a live person (Judy F) Speaking to a live person (Judy F), who gave me a prompt call back. Her knowledge, professionalism and friendly demeanor. Much appreciated, and all too rare these days.

GREAT DEALS! PRICES ARE REASONABLE. SALES ARE GREAT AND JUDY F PROVIDED ME WITH EXCELLENT CUSTOMER SERVICE WHEN I GAVE THE WRONG ADDRESS FOR MY DELIVERY. SHE SOLVED THE PROBLEM QUICKLY AND EFFICIENTLY.

Sasha Sasha, the associate we worked with, was INCREDIBLE! Her patience and expertise made her a joy to work with. She went above and beyond sifting through all of the manufactures, models and options to ensure that we were able to find the perfect set of appliances that met our needs and our budget. We would not hesitate to recommend her to family and friends. We know we will be back!

I had the pleasure to speak with Nathan… I had the pleasure to speak with Nathan Bent to replace an order that was cancelled due to a shipment issue. Nathan is such a professional and kind soul. He is an asset to the company. I believe I am not the first customer he served well. If the company wants to reward an employee for a high standard quality service, Nathan Bent is the one the company definitely does not want to miss.

Ordered the ILVE 48" black with brass… Ordered the ILVE 48" black with brass range dual fuel back in November. The order finally arrived from Italy and set to be delivered/installed with white glove. Turns out there was a mistake made while ordering and cords were missing. Ara, from the customer service call line, resolved the issue within 20 minutes. Ara turned this stressful situation all around! Great customer service!