Normally I would give them a 5 but we… Normally I would give them a 5 but we had a different sales person and he didn't really try to help us or answer our questions. We had a question the day after our dryer was delivered and left a voice mail for him. He never called back. Next time we will just make sure we go back to the store on a day our regular sales person is there.

Communication was awful Communication was awful. They didn't tell me they weren't coming for our scheduled installation as I waited having changed my work schedule. When finally they were coming, I only found out because I called to ask and again had to change my work schedule to accommodate their lack of communication. The range we purchased doesn't properly fit our space which will now cost us even more money. Sure, we could have asked more questions but given that they knew exactly what we were replacing they should have told us about the much deeper dimensions so that we could make an informed choice. The salesperson did seem to genuinely feel bad that this whole thing was totally botched and we were left waiting several weeks beyond promised delivery. But there was zero offer of compensation or any real effort to make us feel better about their company from whom we have been buying appliances for years.

THIS WAS THE MOST PAINLESS THING I HAVE… THIS WAS THE MOST PAINLESS THING I HAVE BOUGHT OVER THE PHONE. EVERYTHING WENT PERFECT RIGHT DOWN TO THE DELIVERY AND PICK UP. I SEARCHED THE WEBSITE FOR THE MODEL I WANTED AND THEN CALLED TO ORDER AND PAYMENT WAS MADE, DELIVERY WAS SET UP AND DONE AND DONE.

DeWaard & Bode provided all of the… DeWaard & Bode provided all of the appliances for the new house we just built. The experience working with them was great. Bruce, our salesperson, helped fine tune the list, put the quote together quickly, and did quite a bit of follow up regarding availability and delivery dates. He went out of his way to expedite a delivery for some items that had been backordered. Thumbs up!

We've been doing business with DeWaard… We've been doing business with DeWaard & Bode for 20+ years. During that time we have purchased multiple appliances for several homes and always with every purchase or service call they have always exceeded our expectations. When in the market for something new, we highly recommend Jeff Kok. His knowledge and professional handling of our transactions where always top priority with excellent service.