customer
GBVery Useful I'm a repeated customer and whenever I travel I rent their wifi equipment. It's easy to use, very practical and helpful. The customer service is also great. Easy pick up and drop off as well.
2553553
GBVision Global WiFi is cheating on… Vision Global WiFi is cheating on T-Mobile Mobile Broadband Speed. It is extremely slow!!!!!!!!!!!!!!!!!!!!!!!!! == Response to Vision Global reply == I tested at several locations. My T-Mobile phone get very good speed. However Vision Global Wi-Fi has extremely low speed (about 2G speed). I called several time to your company, the staff was nice, however they can't solve extremely slow speed issue.
Gregory Maxey
GBMarch 2020 Japan trip I was going to southern Kyushu for 3 weeks and needed wifi connection. Through the JTB website, I ordered a pocket wifi and had it delivered to my home before leaving on my trip. The ordering process and delivery process was flawless. Once I was in Japan, I activated the unit and used it continuously during my trip...even to the southern tip of Kyushu. There were no disconnections. The issue I had was during the times I tried to send a picture...very, very slow or no transmission at all. But, for texting and web browsing, etc. it was great. I even used it with Google Maps on a driving trip to Cape Sata. Perfect! Thank you.
2550867
AQEXCELLENT SERVICE AND PRODUCT Been using their services and product for the past 2 years when going to Japan. Excellent, works every time! Timely fedex to me at start of rental when I'm about to go to TRAVEL, with convenient pre-package to send back after I get back. Will use again this year and the next!
2552656
GBWe always use VisionGlobal Wifi… We always use VisionGlobal Wifi whenever any family member travels to Japan. It works great from Tokyo, to Osaka, to Hokkido. Customer service and price are good and is very convient to pick up and drop off.