EXCELLENT SERVICE AND PRODUCT Been using their services and product for the past 2 years when going to Japan. Excellent, works every time! Timely fedex to me at start of rental when I'm about to go to TRAVEL, with convenient pre-package to send back after I get back. Will use again this year and the next!

Awesome customer service Awesome customer service. Convenient pickup and drop off. I picked up the WIFI device at the LAX Tom Bradley counter with no issues. During my trip I was able to extend my contract easily by sending a simple email and also arrange to return the device via mail instead of in person. The staff, especially Luke, is very courteous and generous. I'd use Vision Global again any time!

Great customer service We were stuck in Japan for 2 extra days due to typhoon & Vision global wifi let us keep the hotspot for those 2 days at no charge. Pickup and dropoff at Haneda was easy and quick.

Best in customer service The Wifi connection is reliable. Never had any major issues of being disconnected. If data is slow, all I had to do is restart or refresh my phone connection. It's convenient and customer service is very responsive. They respond to emails and inquiries quickly and really finds ways on how to troubleshoot the issue.

Highly recommended! I rent a mobile wifi hotspot from Vision Global WiFi anytime I travel abroad. I’ve done my price research online and their price is seriously the BEST! Ordering process is very simple and the service is great as well. They reply to your email very quickly when you need help or any questions.