EXCELLENT SERVICE AND PRODUCT Been using their services and product for the past 2 years when going to Japan. Excellent, works every time! Timely fedex to me at start of rental when I'm about to go to TRAVEL, with convenient pre-package to send back after I get back. Will use again this year and the next!

Excellent customer service Pick up at the airport was easy and quick. I had to extend my rental and got that arranged via email in quick order. Vision Global understands customer service!

Vision Global WiFi is cheating on… Vision Global WiFi is cheating on T-Mobile Mobile Broadband Speed. It is extremely slow!!!!!!!!!!!!!!!!!!!!!!!!! == Response to Vision Global reply == I tested at several locations. My T-Mobile phone get very good speed. However Vision Global Wi-Fi has extremely low speed (about 2G speed). I called several time to your company, the staff was nice, however they can't solve extremely slow speed issue.

Great customer service We were stuck in Japan for 2 extra days due to typhoon & Vision global wifi let us keep the hotspot for those 2 days at no charge. Pickup and dropoff at Haneda was easy and quick.

Life saver! Device arrived in the mail well before departure date. It was already charged, so it was easy to turn it on to use upon arrival. Never had any connectivity issue while using for 10 days throughout travels in Japan. Battery life is good, but to prevent uninterrupted service, bring along a portable battery charger. Once I got home, simply returned with the return box. Super easy and convenient.