Paul
USGreat customer service We were stuck in Japan for 2 extra days due to typhoon & Vision global wifi let us keep the hotspot for those 2 days at no charge. Pickup and dropoff at Haneda was easy and quick.
customer
USVery Useful I'm a repeated customer and whenever I travel I rent their wifi equipment. It's easy to use, very practical and helpful. The customer service is also great. Easy pick up and drop off as well.
Maki
USUntil it stopped Until it stopped, the Wifi device worked as expected. However, after using 5-10% of the purchased bandwidth, the device showed that I was at the limit and stopped working. The device and the company insist that i used all 500mb. I monitor the usage on my laptop and I used approximately 35mb of data TOTAL. No where near the 500 claimed. Luckily I was able to use public wifi to complete my trip. So my conclusion is that unless you purchase unlimited bandwidth, this device is completely useless.
2553553
USVision Global WiFi is cheating on… Vision Global WiFi is cheating on T-Mobile Mobile Broadband Speed. It is extremely slow!!!!!!!!!!!!!!!!!!!!!!!!! == Response to Vision Global reply == I tested at several locations. My T-Mobile phone get very good speed. However Vision Global Wi-Fi has extremely low speed (about 2G speed). I called several time to your company, the staff was nice, however they can't solve extremely slow speed issue.
Sarah
USBest in customer service The Wifi connection is reliable. Never had any major issues of being disconnected. If data is slow, all I had to do is restart or refresh my phone connection. It's convenient and customer service is very responsive. They respond to emails and inquiries quickly and really finds ways on how to troubleshoot the issue.