Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.

I am LOVING my new Crusher Evo wireless… I am LOVING my new Crusher Evo wireless headphones! Love the shade of purple, the comfortable feel, i like that there are actually buttons to push and not just a touch sensor. I paid for 2 day shipping, which I normally don't pay for so i was unsure how it actually worked. I reached out to Skullcandy and they were gunna resolve my issues with no problems at all; however i was then told it means 2 day shipping after it actually ships not 2 days from when you put the order in. I was amazed at how fast the responded and how willing they were to fix the problem and be apologetic (even though it was a misunderstanding on my end). I will say i have ZERO complaints about my product! Thank you so much Skullcandy! My son loves them, mostly because of the bass. And my husband enjoys them as well.

Eugene was very helpful in my decision… Eugene was very helpful in my decision to buy some new headphones. I’ve had every Crusher to date except the Anc 2s & now i can finally afford them thanks to Eugene’s Customer Support

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.