My thing is loyalty I was wondering why I could not get my product that I file for the claim for with Skullcandy. You lied and told me that you're going to give me a replacement you never did instead of you give me my placement for the product or try to give me something close to the product you want to give me 40% off that wasn't right so I recommend anybody that have your product y'all all lies

I'm absolutely disgusted I'm absolutely disgusted. I received ear buds that could not connect what ever help we had. After hours of messaging back and forth I was informed that I would receive a replacement. This was nearly 3 month ago. I have ended up paying for a useless set of earbuds with no-one but a robot to complain to.

Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!

I am LOVING my new Crusher Evo wireless… I am LOVING my new Crusher Evo wireless headphones! Love the shade of purple, the comfortable feel, i like that there are actually buttons to push and not just a touch sensor. I paid for 2 day shipping, which I normally don't pay for so i was unsure how it actually worked. I reached out to Skullcandy and they were gunna resolve my issues with no problems at all; however i was then told it means 2 day shipping after it actually ships not 2 days from when you put the order in. I was amazed at how fast the responded and how willing they were to fix the problem and be apologetic (even though it was a misunderstanding on my end). I will say i have ZERO complaints about my product! Thank you so much Skullcandy! My son loves them, mostly because of the bass. And my husband enjoys them as well.

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar