I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

Love SkullCandy🖤💀 The team has been very helpful from the start. Unfortunately they couldn’t fix my original product but they definitely made up for it!

Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.

My warranty claim was handled quickly… My warranty claim was handled quickly and fairly. I appreciate the Skullcandy team and the service they provided.

The only thing bad about the earbuds… The only thing bad about the earbuds was that the buttons to make the volume higher and lower, pushing it is hard, other than that the product is really good. Definitely recommended!