Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

My thing is loyalty I was wondering why I could not get my product that I file for the claim for with Skullcandy. You lied and told me that you're going to give me a replacement you never did instead of you give me my placement for the product or try to give me something close to the product you want to give me 40% off that wasn't right so I recommend anybody that have your product y'all all lies

I have 2 headphones of SkullCandy I have 2 headphones of SkullCandy. One headphones hinge broke and I reached out to skullcandy via the contacts tab on the website 2/3 times, and didnt recieve a response. The second headphones ear pads are coming off but i dont know how to replace/repair it. I dont want to contact skullcandy again via the website. Does anyone have a suggestion of how I can resolve my issues?

Amazing service Andrie N was the representative that helped me sort out a warranty claim for my headphones! Very helpfull and responsive!!