Thank you!! They are listen and understand the problem and they help us to the beginning at the end. I really appreciated the costumer service. Thank you!

My warranty claim was handled quickly… My warranty claim was handled quickly and fairly. I appreciate the Skullcandy team and the service they provided.

I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

Jerwin was extremely helpful with… Jerwin was extremely helpful with helping me process a return/refund. I had a complex problem and Jerwin helped me with it while being supportive and understanding. I am happy with the resolution.

Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!