Sophie Martel
CAThank you!! They are listen and understand the problem and they help us to the beginning at the end. I really appreciated the costumer service. Thank you!
Jimi Spolar
GBOutstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar
Angele Edwards
GBPush Active earbuds no sound I was having a hard time with my Push Active ear buds when I clicked on chat it was only 7:30 am the chat bot said it had sent a message to support and that they would get back to me ASAP a few hours a did receive an email with detailed troubleshooting steps. I had already reset my earbuds and got them working again.
Jay
GBMy thing is loyalty I was wondering why I could not get my product that I file for the claim for with Skullcandy. You lied and told me that you're going to give me a replacement you never did instead of you give me my placement for the product or try to give me something close to the product you want to give me 40% off that wasn't right so I recommend anybody that have your product y'all all lies
Amir Moshkur
GBI have 2 headphones of SkullCandy I have 2 headphones of SkullCandy. One headphones hinge broke and I reached out to skullcandy via the contacts tab on the website 2/3 times, and didnt recieve a response. The second headphones ear pads are coming off but i dont know how to replace/repair it. I dont want to contact skullcandy again via the website. Does anyone have a suggestion of how I can resolve my issues?