I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

Love SkullCandy🖤💀 The team has been very helpful from the start. Unfortunately they couldn’t fix my original product but they definitely made up for it!

Push Active earbuds no sound I was having a hard time with my Push Active ear buds when I clicked on chat it was only 7:30 am the chat bot said it had sent a message to support and that they would get back to me ASAP a few hours a did receive an email with detailed troubleshooting steps. I had already reset my earbuds and got them working again.

My thing is loyalty I was wondering why I could not get my product that I file for the claim for with Skullcandy. You lied and told me that you're going to give me a replacement you never did instead of you give me my placement for the product or try to give me something close to the product you want to give me 40% off that wasn't right so I recommend anybody that have your product y'all all lies

The only thing bad about the earbuds… The only thing bad about the earbuds was that the buttons to make the volume higher and lower, pushing it is hard, other than that the product is really good. Definitely recommended!