Used to be good, Now just BAD! Just dont! Bad product and Awful customer service. Bought a pair of Dime 3's for my child for Christmas and two months (60 days) later one of the pair stopped syncing, charging properly, and generally playing up. Mistakenly assumed it was just a glitch or would be a simple return (it's Skullcandy UK) so I bought a second pair for them while sorting out the warranty return on the first. WHAT A MISTAKE! 10 days and numerous emails/forms/replies and Skullcandy still hasn't managed to send me a simple address to return the 1st pair to. On top of that the 2nd (replacement) pair are now doing a similar thing, one of the pair won't charge, or charge's and lasts 30 secs, won't sync properly, or tries to sync all the time. With one warranty claim still ongoing I don't think I can face bothering with a second. UPDATE: Lovely email from SK's "amazing customer service" apologising for all the issues and bad replies, letting me know they have updated my warranty status, they are going to send me a separate email with Freepost option, and a voucher code to get a new SK item..........and yet have failed to send an email with any of these things.

The only thing bad about the earbuds… The only thing bad about the earbuds was that the buttons to make the volume higher and lower, pushing it is hard, other than that the product is really good. Definitely recommended!

Love SkullCandy🖤💀 The team has been very helpful from the start. Unfortunately they couldn’t fix my original product but they definitely made up for it!

I'm absolutely disgusted I'm absolutely disgusted. I received ear buds that could not connect what ever help we had. After hours of messaging back and forth I was informed that I would receive a replacement. This was nearly 3 month ago. I have ended up paying for a useless set of earbuds with no-one but a robot to complain to.

Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.