Thank you!! They are listen and understand the problem and they help us to the beginning at the end. I really appreciated the costumer service. Thank you!

I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

The only thing bad about the earbuds… The only thing bad about the earbuds was that the buttons to make the volume higher and lower, pushing it is hard, other than that the product is really good. Definitely recommended!

Fantastic Customer Service Rey has been Fantastic! Amazing customer service 10/10! He was so kind, patient, super helpful and diligent in getting my issue resolved and fast. Customer service here has always been a 10/10 when I have needed assistance with anything. The products are awesome and great quality. I will always be a Skullcandy lifer.