Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!

I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

Skullcandy my favorite brand of headphones. Never disappointed. They went above and beyond to help me definitely more than I expected they also kept in touch in a very timely fashion helping me with my problem I now have a replacement pair of headphones on its way

My warranty claim was handled quickly… My warranty claim was handled quickly and fairly. I appreciate the Skullcandy team and the service they provided.

Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.