I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

Eugene was very helpful in my decision… Eugene was very helpful in my decision to buy some new headphones. I’ve had every Crusher to date except the Anc 2s & now i can finally afford them thanks to Eugene’s Customer Support

Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!

I am LOVING my new Crusher Evo wireless… I am LOVING my new Crusher Evo wireless headphones! Love the shade of purple, the comfortable feel, i like that there are actually buttons to push and not just a touch sensor. I paid for 2 day shipping, which I normally don't pay for so i was unsure how it actually worked. I reached out to Skullcandy and they were gunna resolve my issues with no problems at all; however i was then told it means 2 day shipping after it actually ships not 2 days from when you put the order in. I was amazed at how fast the responded and how willing they were to fix the problem and be apologetic (even though it was a misunderstanding on my end). I will say i have ZERO complaints about my product! Thank you so much Skullcandy! My son loves them, mostly because of the bass. And my husband enjoys them as well.

Amazing service Andrie N was the representative that helped me sort out a warranty claim for my headphones! Very helpfull and responsive!!