Thank you!! They are listen and understand the problem and they help us to the beginning at the end. I really appreciated the costumer service. Thank you!

Push Active earbuds no sound I was having a hard time with my Push Active ear buds when I clicked on chat it was only 7:30 am the chat bot said it had sent a message to support and that they would get back to me ASAP a few hours a did receive an email with detailed troubleshooting steps. I had already reset my earbuds and got them working again.

Fantastic Customer Service Rey has been Fantastic! Amazing customer service 10/10! He was so kind, patient, super helpful and diligent in getting my issue resolved and fast. Customer service here has always been a 10/10 when I have needed assistance with anything. The products are awesome and great quality. I will always be a Skullcandy lifer.

Love SkullCandy🖤💀 The team has been very helpful from the start. Unfortunately they couldn’t fix my original product but they definitely made up for it!

Used to be good, Now just BAD! Just dont! Bad product and Awful customer service. Bought a pair of Dime 3's for my child for Christmas and two months (60 days) later one of the pair stopped syncing, charging properly, and generally playing up. Mistakenly assumed it was just a glitch or would be a simple return (it's Skullcandy UK) so I bought a second pair for them while sorting out the warranty return on the first. WHAT A MISTAKE! 10 days and numerous emails/forms/replies and Skullcandy still hasn't managed to send me a simple address to return the 1st pair to. On top of that the 2nd (replacement) pair are now doing a similar thing, one of the pair won't charge, or charge's and lasts 30 secs, won't sync properly, or tries to sync all the time. With one warranty claim still ongoing I don't think I can face bothering with a second. UPDATE: Lovely email from SK's "amazing customer service" apologising for all the issues and bad replies, letting me know they have updated my warranty status, they are going to send me a separate email with Freepost option, and a voucher code to get a new SK item..........and yet have failed to send an email with any of these things.