I have 2 headphones of SkullCandy I have 2 headphones of SkullCandy. One headphones hinge broke and I reached out to skullcandy via the contacts tab on the website 2/3 times, and didnt recieve a response. The second headphones ear pads are coming off but i dont know how to replace/repair it. I dont want to contact skullcandy again via the website. Does anyone have a suggestion of how I can resolve my issues?

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

Jerwin was extremely helpful with… Jerwin was extremely helpful with helping me process a return/refund. I had a complex problem and Jerwin helped me with it while being supportive and understanding. I am happy with the resolution.

Fantastic Customer Service Rey has been Fantastic! Amazing customer service 10/10! He was so kind, patient, super helpful and diligent in getting my issue resolved and fast. Customer service here has always been a 10/10 when I have needed assistance with anything. The products are awesome and great quality. I will always be a Skullcandy lifer.

Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!