Claudia is the best! Claudia helped me out today with scheduling me for my interlock installation. She was very knowledgeable, kind, patient, and very professional. She answered all my questions and made me feel at ease. Thank you for all your help!

Mickey Mouse Design This device can’t tell the difference between food & alcohol.... being charged for an innocent violation up front is ridiculous... programming & design of the product is Mickey Mouse. Need to hire some real engineers instead of some back yard wanta be engineer. Driving & using this device continuously during a route presents a driving hazard & safe driving wasn’t a priority.

Guardian failed to report compliance to the State Guardian failed to correctly report my compliance to the state and six years later I my license is being suspended by the state for non-compliance. However I had an IID for 6 months, paid Guardian every month, provided the contact information for the state. Now I have spend 2 days on hold, no one will answer or help me get records. Guardian has failed in their duty to report this info correctly to the state.

Takes one to know one. As a retired professional in the customer service industry, I know good from not so good service. Today I had the distinct pleasure of being assisted by Madison. She was curtious, empathetic and through in her efforts to satisfy and resolve my situation. She is to be commended and if she demonstrates the same level of service to all her callers, her employer is very fortunate to have her on their team.

Linda was very professional Linda was very professional. She help me with concern and was able to find hey solution very quickly. Every time I talk to another representative they really give me a hard time but Linda made it very easy. She's highly recommended by me. -Shyniece