Kristopher B. Rawson
GBQuoted me the wrong price Quoted me the wrong price. Set me up with two wrong appointments, one being three thousand miles from me. But, was a decent price. Edit: From 2 stars to 5. Company reached out after having a few problems with them and gave me a great discount for wasting my time and misquoting prices. Everything has been resolved, couldn't be happier.
G Laveck
GBDee Owsley -a Gem! Yesterday, the day after Labor Day, I sat on the phone all day trying to get through having reached the hour limit twice leaving a call back number which resulted in no call back. I the meantime I was in constant contact with my provider continually pushing back my appt. time. Today, (I am in MT) I got up at 6am to call with hopes of getting through. My interlock was in lock mode due to the fact I had a rather serious illness. I was greeted by Dee Owsley, who explained how this would work and confirmed that I had an appointment at 9:30 am. She generously offered to give me a call back at an appropriate time to facilitate my timely arrival for my appt. And, she did. She was as helpful, patient, and friendly certainly the best representation of your company. This turned out to be a very good experience for me. You have a most excellent employee!
james williamson
GBAshlyn Monford!!!!! A Beautiful Lady that Cares for another Human in Today World Ashlyn Monford!!!!!! is a Very Intelligent person and very Professional This Lady have Help me Thru out my entire time Of Having a Monitor on my car She always Helpful and make Sure that I understood all of The Policies and procedures that is Required of Me and LifeSafer. I Just cannot tell you what it meant to me to Do Business with a Person like Hers,who Care about one of Y'all Customers with a carrying Heart and a Desire to make sure they was Treated well and with Respect. I just cannot say enough about her.I know God was in the plan for she and I to meet and How she would Help me, I know she Got be a Great Asset to your Co.
Skyler Smith
GBI would recommend Guardian interlock… I would recommend Guardian interlock based on my initial customer service experience. Tawana went above and beyond with helping me by answering all of my questions and concerns regarding payments, fees, installation etc.. I’m new to this situation and requirement of the state but Tawana (with ease) set up my account and booked installation on two separate vehicles on the date that worked best for me. She was a pleasure to have been helped by and I hope my experience with this company continues to be seamless as well. Thanks Tawna!
Sabrina Guerra
GBGreat customer service. Every appointment that I've had with Guardian has always been quite pleasant. Appointment times are met, it's very quick, in and out with a nice conversation each visit. Ernie has a very clean and comfortable environment.