Guardian failed to report compliance to the State Guardian failed to correctly report my compliance to the state and six years later I my license is being suspended by the state for non-compliance. However I had an IID for 6 months, paid Guardian every month, provided the contact information for the state. Now I have spend 2 days on hold, no one will answer or help me get records. Guardian has failed in their duty to report this info correctly to the state.

Great customer service. Every appointment that I've had with Guardian has always been quite pleasant. Appointment times are met, it's very quick, in and out with a nice conversation each visit. Ernie has a very clean and comfortable environment.

Takes one to know one. As a retired professional in the customer service industry, I know good from not so good service. Today I had the distinct pleasure of being assisted by Madison. She was curtious, empathetic and through in her efforts to satisfy and resolve my situation. She is to be commended and if she demonstrates the same level of service to all her callers, her employer is very fortunate to have her on their team.

Linda was very professional Linda was very professional. She help me with concern and was able to find hey solution very quickly. Every time I talk to another representative they really give me a hard time but Linda made it very easy. She's highly recommended by me. -Shyniece

I would recommend Guardian interlock… I would recommend Guardian interlock based on my initial customer service experience. Tawana went above and beyond with helping me by answering all of my questions and concerns regarding payments, fees, installation etc.. I’m new to this situation and requirement of the state but Tawana (with ease) set up my account and booked installation on two separate vehicles on the date that worked best for me. She was a pleasure to have been helped by and I hope my experience with this company continues to be seamless as well. Thanks Tawna!