I rarely leave 5 star reviews I rarely leave 5 star reviews, I have a very high standard when it comes to on-line services + experiences. That said - I give Backflip a top rating because it was just that - fast, convenient and the customer service/communication was extremely responsive. The $$$ offers on my items were fair market value and I got paid in 24 hours. It's SO much easier than having to do it on your own (like on ebay, or poshmark types of reselling platforms)

Nightmare come true. I got a quote about an iMac computer I was trying to sell for $310. Was completely honest about the condition sent it off and a timely manner, and was denied the amount they offered me for the computer without explanation then asked if I would like to pay them $5 to recycle it for me. When I told them I would like it return to me it was not shipped back to me for two and a half weeks after I contacted customer service four times. Since then they've uploaded the tracking information and it has been "delivered" to the wrong address, and they are not held accountable for it. I would not recommend this company to anyone that is wanting a legitimate sale. You be better off going to the Eco booth in the mall.

Low low pay out offer-UPDATE The pick up fast and on time! I am so disappointed that a large HUGE box of premium clothing received a $5 offer??!!! So crazy! I was excited about this service and so wanted it to work out. However $5 is almost insulting. Oh well. They followed up a few weeks later saying that this didn’t happen and asked to edit my review. The shadiest company ever! BEWARE! Happy to share emails proving everything stated.

I have used Backflip a couple times now… I have used Backflip a couple times now and they're great! Setting up a pick up is quick and easy, and communication on my items is prompt and clear as well. So far, I've had no issues and will be using them again when I do another de-cluttering! It's great to have a service like this that can help reduce waste by reusing these items.

So far So far, I've had good experiences with Backflip, I would like to say that I wish there were more opportunities for more items to consider, like purses, books other than textbooks, and shoes. But other than that, I'm good.