I have used Backflip a couple times now… I have used Backflip a couple times now and they're great! Setting up a pick up is quick and easy, and communication on my items is prompt and clear as well. So far, I've had no issues and will be using them again when I do another de-cluttering! It's great to have a service like this that can help reduce waste by reusing these items.

So far So far, I've had good experiences with Backflip, I would like to say that I wish there were more opportunities for more items to consider, like purses, books other than textbooks, and shoes. But other than that, I'm good.

Exceeded Expectations! My first experience exceeded my expectations. Everything was easy from signing up, arranging a pickup to getting paid. I was also surprised by the generous offer I received for my things. Both the chat and live customer service was super helpful. I will use this service again to clear out the treasure I no longer need.

Excellent overall experience Excellent overall experience! Backflip made it super easy to sell all sorts of items - clothing, shoes, kitchen wares, etc. Lots of options for payment without ever having to leave the house!

Nightmare come true. I got a quote about an iMac computer I was trying to sell for $310. Was completely honest about the condition sent it off and a timely manner, and was denied the amount they offered me for the computer without explanation then asked if I would like to pay them $5 to recycle it for me. When I told them I would like it return to me it was not shipped back to me for two and a half weeks after I contacted customer service four times. Since then they've uploaded the tracking information and it has been "delivered" to the wrong address, and they are not held accountable for it. I would not recommend this company to anyone that is wanting a legitimate sale. You be better off going to the Eco booth in the mall.