New customer First time using back flip saw it on Facebook was a little sceptical but I took a chance glad I did the had a hard time finding my place but we stayed on the phone until he found me he was really nice I got estimate the next 24 hours later Amazon gift card I love this company I'm already on my second sell can't wait to clean house and sell. Thank you Back flip

Beware Bakflip MK4 only lasted 6 months I purchased a Bakflip/ford tonneau cover for my 2022 ford F150. I purchased from a truck business not the ford dealership. After 6 months the rubber hinge between the sections split. I reached out to Bakflip who said I would have to go through the ford cares department because it has a ford emblem on it. The ford dealership would not approve my receipt because they said they must have an invoice. Bakflip doesn’t have a replacement rubber, my plan is to put a metal hinge on the section. Look for my YouTube video for pictures.

Low low pay out offer-UPDATE The pick up fast and on time! I am so disappointed that a large HUGE box of premium clothing received a $5 offer??!!! So crazy! I was excited about this service and so wanted it to work out. However $5 is almost insulting. Oh well. They followed up a few weeks later saying that this didn’t happen and asked to edit my review. The shadiest company ever! BEWARE! Happy to share emails proving everything stated.

I have used Backflip a couple times now… I have used Backflip a couple times now and they're great! Setting up a pick up is quick and easy, and communication on my items is prompt and clear as well. So far, I've had no issues and will be using them again when I do another de-cluttering! It's great to have a service like this that can help reduce waste by reusing these items.

If I could put negative stars I would If I could put negative stars I would. This company took my stuff never paid me. Returned the part of my stuff they didn't want to some random man in a different town and to this day have not repaid me not only did they give my items to a man I don't know they gave him a 200$ Amazon voucher for my trouble. And then refuse to even consider that they might have made a mistake. I hope that no one makes the mistake of dealing with this company!