Lukas Nekola
SGI just copy one feedbackn same… I just copy one feedbackn same experience : This is a complete scam! I have never downloaded the app nor do I have an account with them. Very surprised to see a $66 charge to Lithuania on my PayPal today. No response from them on querying this (of course not!). PayPal's sloping shoulders are of no use either here.
Gerrit Hoekstra
GBThis is a complete scam This is a complete scam! I have never downloaded the app nor do I have an account with them. Very surprised to see a $66 charge to Lithuania on my PayPal today. No response from them on querying this (of course not!). PayPal's sloping shoulders are of no use either here.
Carly
CAHighly don’t recommend Highly don’t recommend, poor customer service and they just take the payment. I was notified of my 6 month payment through my credit card, nothing by email or through the app as a reminder. I sent an email and deleted the app. Note when deleting the app there was no information saying to contact them first. they say because the app is deleted I can’t use the 6 months they charged me (or set up a 6 month account), and they won’t refund me. The Worse customer service As you can see by their comment they ask to be contacted before deleting the app. No where did it say that in the app
Mr Robbins
GBAvoid Like the Plague Be aware they take your money when your 6 months is up but don’t let you know in advance. Sharp practice. If you delete your account post payment apparently they can’t/won’t help you with a refund (PayPal) even though they have all the details on the receipt I sent them. Completely uncooperative and cite T&Cs. Not sure these would stand up in a Court of Law and just because they cite them doesn’t mean their T&Cs are right. Actually the plan was good but in a cost of living crisis became unsustainable. My advice - eat less.
Paul Korneliussen
USI signed up for the plan 2 days ago I signed up for the plan 2 days ago. Cycling Diet took my money according to my bank statement. I never received a confirmation email nor was given any means of signing on to access my plan. Starting to think I got taken. I see there are several others on here with the same issue, Cheap lesson I guess…. Upon further investigation it has been determined that I and my fat fingers incorrectly entered my email address and therefore could not sign in. The Cycling Diet did nothing wrong and, in fact, went to great lengths to find the issue. Thank you Cycling Diet! I look forward to trying your plan.