S. Brown
GBBest option around Excellent customer service. Well worth a 45 drive. They stand by their warranties. Drop your phone off, run errands around town, see a movie and pick up your phone a few hours later in like new condition. Compared to about five other places, they are the best option around Fredericksburg Virginia. Love to support local business especially when they are Veteran owned.
Ken
ESTimely Quality Repair My Kindle had a worn out and loose charge port and RockIT Repairs fixed it for the quoted price and it functioned flawlessly after its return. I had to wait a little longer than I had hoped for it but this is because they had to order more charge ports but I feel that the delayed delivery of the parts was a circumstance beyond their control. I have recommended them to a few of my friends and Colleagues and would have no hesistantion to recommend them to anyone. Thanks Rock IT.
Mark
GBGood but could have been great Fixed issue for quoted price ($80) but when did an add on charged ($40), as you would expect, but returned without testing so we had to drive 20 miles round trip to get corrected. Should have a given a $10 credit for inconvenience and it would have been a great experience.
Julius
GBOutstanding Customer Service RockIT Repair gave me one of the best customer service experience I have ever had. The employees there put my worries at ease, and took the time to explain the process in laymen terms. I recently moved 30 miles away but I still go there for my computer needs. Thank you RockIT Repair.
J. Soni Davidson
GBKindle Power Supply I had one of those difficult to diagnose electrical problems... the Kindle did not hold a charge. After replacing both the battery and the charging port the unit was returned to me but it just wasn't right - the unit indicated it was charging but it never fully charged. I return the unit and then RockIT then replaced the main circuit board (at no charge) and the unit was perfect. This wasn't fun but the bottom line is they stood behind their work - integrity. They made it right!!!!