Timely Quality Repair My Kindle had a worn out and loose charge port and RockIT Repairs fixed it for the quoted price and it functioned flawlessly after its return. I had to wait a little longer than I had hoped for it but this is because they had to order more charge ports but I feel that the delayed delivery of the parts was a circumstance beyond their control. I have recommended them to a few of my friends and Colleagues and would have no hesistantion to recommend them to anyone. Thanks Rock IT.

a Happy New Year...due to Quick, professional repair of laptop motherboard Thank you and your techs on quick replacement and repair of my laptop's motherboard. The part coming in sooner than expected (allowing RockIT to complete work ahead of time estimated) was perfect allowing me to reinstall all the software and backed up files i needed to start my spring semester's Master's class. Laptop is Working great and I have installed some pretty heavy software packages without a problem along with several external USB devices!!! Perfect work by your team and at a reasonable cost!!! Please pass on my appreciation of the work done on my computer to the tech (s), and Wade C. and Johnathan H. for the updated messages. Those were great to receive letting me know how things were progressing. I really can't say enough what a pleasant surprise, "in a good way" this was! thx prab

disappointing I was surprised that I got this request for a review since the work was done months ago. Communication about repair status was poor. The repair did nothing to fix the phone. Good owner. Lackluster employees. Suggest using a different service provider.

Outstanding Customer Service RockIT Repair gave me one of the best customer service experience I have ever had. The employees there put my worries at ease, and took the time to explain the process in laymen terms. I recently moved 30 miles away but I still go there for my computer needs. Thank you RockIT Repair.

Incompetent RockIT held on to my device for 3 weeks with no call. When I went back in they said they "couldn't figure it out" and gave it back to me. (I was using them as the local repair shop for my Square Trade warranty.) They also hadn't tried one really obvious work-around to narrow down the problem. The person at the counter was completely clueless, mainly because the repair tech had given him very little info on the paperwork to go by. So, I went to plan B and shipped it to the Square Trade repair shop, who repaired and returned it within ONE WEEK. So much for trying to support local businesses.