Jeff
GBGreat Value, Service & Price I do not even think about getting my work done anywhere else. Always fast courteous service, work professionally done & great prices to boot. Also, everyone who i have referred has also be more than satisfied.
Gail
GBZero communication My experience was so bad, there was nothing to pay them for. They did not fix my phone, and still charged me $29. They did not do anything to minimize the water damage. I got absolutely no communication from them, eventually just picked up my phone and left. I sent a snail mail letter outlining my dissatisfaction. (No answer....no surprise.). I hope they've improved since then.
Jay
GBFast, Professional Service I was traveling to Virginia for business meetings, and when I arrived I discovered that the hard drive on my laptop had crashed. It was essential to have a working computer or my entire weeklong trip would be wasted. I took the laptop to RockIT and they installed a new (and larger!) hard drive, complete with Windows image, by the next morning. I used Carbonite to restore all my essential files that night at the hotel, and my trip was saved. The techs at RockIT were fast, competent, and very good at communicating with me where they were in the process. I found their prices to be very reasonable too.
Lisa
GBHome Button Replacement It is important to support small,locally owned businesses especially when the service is great and the prices are fair. All around great people to work with - very congenial and professional. I highly recommend this company. My son had his screen replaced and they were fair to him as well - I was surprised because he was only 17 when he took his phone in for repair. Usually businesses take advantage of young kids - not at RockIt - they treated him well and the repair was done to perfection.
Wanda Hewitt
GBRockIT support to Abby Construction The whole team at RockIT Repair are professional and timely in their support to our company. Their expert knowledge with fixing or providing support is what we depend on for computer and phone repair needs. Wanda Hewitt Office Manager Abby Construction Company Fredericksburg VA