Zero communication My experience was so bad, there was nothing to pay them for. They did not fix my phone, and still charged me $29. They did not do anything to minimize the water damage. I got absolutely no communication from them, eventually just picked up my phone and left. I sent a snail mail letter outlining my dissatisfaction. (No answer....no surprise.). I hope they've improved since then.

Great Value, Service & Price I do not even think about getting my work done anywhere else. Always fast courteous service, work professionally done & great prices to boot. Also, everyone who i have referred has also be more than satisfied.

Great Company - Used Multiple Times I'm one clumsy girl, and after dropping and breaking my screen on my iphone 4 and again on my iphone 5, the crew at RockIt repair has always provided QUICK and great services! one time I noticed a color difference in my new screen, and they took my phone back and corrected the issue ASAP without any additional charges. I always encourage my friends to take their broken or cracked screens to RockIt repair. I will continue to take any damaged electronics to them!

Best option around Excellent customer service. Well worth a 45 drive. They stand by their warranties. Drop your phone off, run errands around town, see a movie and pick up your phone a few hours later in like new condition. Compared to about five other places, they are the best option around Fredericksburg Virginia. Love to support local business especially when they are Veteran owned.

Great service. I was pleased with the work they did on my Galaxy siii. The problem is that within a few months, the charging port broken again. Unfortunately, RickIt didn't have a warranty period long enough, so I never fixed the phone again because it would have cost me another $70.