Best option around Excellent customer service. Well worth a 45 drive. They stand by their warranties. Drop your phone off, run errands around town, see a movie and pick up your phone a few hours later in like new condition. Compared to about five other places, they are the best option around Fredericksburg Virginia. Love to support local business especially when they are Veteran owned.

Samsung Galaxy S3 charger port replacement Needed my charger port replaced as it was loose and not charging phone. Took it into Rockit on a Thursday,received an email two hours later saying repair was complete,picked up on Friday(could have picked up sooner but had to work). Port still going strong 6 months later. Will do business with Rockit again if needed. Great Job!!

Home Button Replacement It is important to support small,locally owned businesses especially when the service is great and the prices are fair. All around great people to work with - very congenial and professional. I highly recommend this company. My son had his screen replaced and they were fair to him as well - I was surprised because he was only 17 when he took his phone in for repair. Usually businesses take advantage of young kids - not at RockIt - they treated him well and the repair was done to perfection.

Timely Quality Repair My Kindle had a worn out and loose charge port and RockIT Repairs fixed it for the quoted price and it functioned flawlessly after its return. I had to wait a little longer than I had hoped for it but this is because they had to order more charge ports but I feel that the delayed delivery of the parts was a circumstance beyond their control. I have recommended them to a few of my friends and Colleagues and would have no hesistantion to recommend them to anyone. Thanks Rock IT.

Incompetent RockIT held on to my device for 3 weeks with no call. When I went back in they said they "couldn't figure it out" and gave it back to me. (I was using them as the local repair shop for my Square Trade warranty.) They also hadn't tried one really obvious work-around to narrow down the problem. The person at the counter was completely clueless, mainly because the repair tech had given him very little info on the paperwork to go by. So, I went to plan B and shipped it to the Square Trade repair shop, who repaired and returned it within ONE WEEK. So much for trying to support local businesses.