a Happy New Year...due to Quick, professional repair of laptop motherboard Thank you and your techs on quick replacement and repair of my laptop's motherboard. The part coming in sooner than expected (allowing RockIT to complete work ahead of time estimated) was perfect allowing me to reinstall all the software and backed up files i needed to start my spring semester's Master's class. Laptop is Working great and I have installed some pretty heavy software packages without a problem along with several external USB devices!!! Perfect work by your team and at a reasonable cost!!! Please pass on my appreciation of the work done on my computer to the tech (s), and Wade C. and Johnathan H. for the updated messages. Those were great to receive letting me know how things were progressing. I really can't say enough what a pleasant surprise, "in a good way" this was! thx prab

Great Value, Service & Price I do not even think about getting my work done anywhere else. Always fast courteous service, work professionally done & great prices to boot. Also, everyone who i have referred has also be more than satisfied.

Good but could have been great Fixed issue for quoted price ($80) but when did an add on charged ($40), as you would expect, but returned without testing so we had to drive 20 miles round trip to get corrected. Should have a given a $10 credit for inconvenience and it would have been a great experience.

Great service. I was pleased with the work they did on my Galaxy siii. The problem is that within a few months, the charging port broken again. Unfortunately, RickIt didn't have a warranty period long enough, so I never fixed the phone again because it would have cost me another $70.

Incompetent RockIT held on to my device for 3 weeks with no call. When I went back in they said they "couldn't figure it out" and gave it back to me. (I was using them as the local repair shop for my Square Trade warranty.) They also hadn't tried one really obvious work-around to narrow down the problem. The person at the counter was completely clueless, mainly because the repair tech had given him very little info on the paperwork to go by. So, I went to plan B and shipped it to the Square Trade repair shop, who repaired and returned it within ONE WEEK. So much for trying to support local businesses.