Great Company - Used Multiple Times I'm one clumsy girl, and after dropping and breaking my screen on my iphone 4 and again on my iphone 5, the crew at RockIt repair has always provided QUICK and great services! one time I noticed a color difference in my new screen, and they took my phone back and corrected the issue ASAP without any additional charges. I always encourage my friends to take their broken or cracked screens to RockIt repair. I will continue to take any damaged electronics to them!

Incompetent RockIT held on to my device for 3 weeks with no call. When I went back in they said they "couldn't figure it out" and gave it back to me. (I was using them as the local repair shop for my Square Trade warranty.) They also hadn't tried one really obvious work-around to narrow down the problem. The person at the counter was completely clueless, mainly because the repair tech had given him very little info on the paperwork to go by. So, I went to plan B and shipped it to the Square Trade repair shop, who repaired and returned it within ONE WEEK. So much for trying to support local businesses.

Outstanding Customer Service RockIT Repair gave me one of the best customer service experience I have ever had. The employees there put my worries at ease, and took the time to explain the process in laymen terms. I recently moved 30 miles away but I still go there for my computer needs. Thank you RockIT Repair.

Fast, Professional Service I was traveling to Virginia for business meetings, and when I arrived I discovered that the hard drive on my laptop had crashed. It was essential to have a working computer or my entire weeklong trip would be wasted. I took the laptop to RockIT and they installed a new (and larger!) hard drive, complete with Windows image, by the next morning. I used Carbonite to restore all my essential files that night at the hotel, and my trip was saved. The techs at RockIT were fast, competent, and very good at communicating with me where they were in the process. I found their prices to be very reasonable too.

Awful repair job even after sending back 2nd time Three years ago I had them repair my broken galaxy s4 glass screen. It was sent back to me with significantly decreased sensitivity, I couldn't click anything along the edges of the sceeen. I sent it back for a 2nd time and I got it back with permanent black and brown marks on the screen. They didn't even apologize, just made the excuse that they were using a new machine. They offered for me to send it back a 3rd time but I was tired of paying shipping for a company I no longer trusted. Would not recommend these guys to anyone despite their highly convincing marketing.