S. Brown
GBBest option around Excellent customer service. Well worth a 45 drive. They stand by their warranties. Drop your phone off, run errands around town, see a movie and pick up your phone a few hours later in like new condition. Compared to about five other places, they are the best option around Fredericksburg Virginia. Love to support local business especially when they are Veteran owned.
Dawn
GBGreat service. I was pleased with the work they did on my Galaxy siii. The problem is that within a few months, the charging port broken again. Unfortunately, RickIt didn't have a warranty period long enough, so I never fixed the phone again because it would have cost me another $70.
Charles
GBSamsung Galaxy S3 charger port replacement Needed my charger port replaced as it was loose and not charging phone. Took it into Rockit on a Thursday,received an email two hours later saying repair was complete,picked up on Friday(could have picked up sooner but had to work). Port still going strong 6 months later. Will do business with Rockit again if needed. Great Job!!
Jack
GBAwful repair job even after sending back 2nd time Three years ago I had them repair my broken galaxy s4 glass screen. It was sent back to me with significantly decreased sensitivity, I couldn't click anything along the edges of the sceeen. I sent it back for a 2nd time and I got it back with permanent black and brown marks on the screen. They didn't even apologize, just made the excuse that they were using a new machine. They offered for me to send it back a 3rd time but I was tired of paying shipping for a company I no longer trusted. Would not recommend these guys to anyone despite their highly convincing marketing.
Dune
GBdisappointing I was surprised that I got this request for a review since the work was done months ago. Communication about repair status was poor. The repair did nothing to fix the phone. Good owner. Lackluster employees. Suggest using a different service provider.