Zero communication My experience was so bad, there was nothing to pay them for. They did not fix my phone, and still charged me $29. They did not do anything to minimize the water damage. I got absolutely no communication from them, eventually just picked up my phone and left. I sent a snail mail letter outlining my dissatisfaction. (No answer....no surprise.). I hope they've improved since then.

Outstanding Customer Service RockIT Repair gave me one of the best customer service experience I have ever had. The employees there put my worries at ease, and took the time to explain the process in laymen terms. I recently moved 30 miles away but I still go there for my computer needs. Thank you RockIT Repair.

Great Company - Used Multiple Times I'm one clumsy girl, and after dropping and breaking my screen on my iphone 4 and again on my iphone 5, the crew at RockIt repair has always provided QUICK and great services! one time I noticed a color difference in my new screen, and they took my phone back and corrected the issue ASAP without any additional charges. I always encourage my friends to take their broken or cracked screens to RockIt repair. I will continue to take any damaged electronics to them!

Samsung Galaxy S3 charger port replacement Needed my charger port replaced as it was loose and not charging phone. Took it into Rockit on a Thursday,received an email two hours later saying repair was complete,picked up on Friday(could have picked up sooner but had to work). Port still going strong 6 months later. Will do business with Rockit again if needed. Great Job!!

Timely Quality Repair My Kindle had a worn out and loose charge port and RockIT Repairs fixed it for the quoted price and it functioned flawlessly after its return. I had to wait a little longer than I had hoped for it but this is because they had to order more charge ports but I feel that the delayed delivery of the parts was a circumstance beyond their control. I have recommended them to a few of my friends and Colleagues and would have no hesistantion to recommend them to anyone. Thanks Rock IT.