Received the purchased product in a… Received the purchased product in a timely manner. At first some accessories were delivered via USPS and the order showed fulfilled without receiving the purchased drone. Shortly thereafter, however, the drone shipment arrived via UPS. The price and service was great. My only recommendation is that the tracking information be provided for the UPS shipment as well to eliminate any confusion. Other than that everything was great and what was ordered was received.

So now we are approaching two years… So now we are approaching two years since this company advertised an EVO II v 1 smart controller which they were unable to provide. Took my $1,199.00 quick enough, but have not responded to emails for over a year. MY RECOMMENDATION IS NEVER NEVER DO BUSINESS WITH THIS COMPANY! They have not contacted me about their inability to provide the product and have not refunded my money.

Above and beyond Autel went above and beyond to ship our drone battery to us. It's usually difficult to get things shipped to Hawaii, so we truly appreciate your customer service and extremely fast shipping!

Very very good seller and product Very very good seller! friendly and attentive! Great drone! The Evo2 pro 6k V3 is a real progression for this drone!! In addition, autelpilot.com often makes very good commercial proposals! So unbeatable value for money!! you can order with peace of mind! Très très bon vendeur! sympatique et a l'écoute! Super drone! le Evo2 pro 6k V3 est une veritable progression pour ce drone!! En plus autelpilot.com fait souvent de tres bonne proposition commerciales! Donc un rapport qualité prix imbatable!! vous pouver commander l'esperit tranquille!

Order number 2596 Autel Smart Controller for series 2 Order number: 2596 An Autel Smart Controller for Series 2 was pre-ordered on 25 May 2021 and $1289.00 paid. I emailed Autelpilot 6 times since July 2021. Initial replies were product was waiting to be produced. Last email was 15 Jan 2021: no reply. Another attempt to contact via their website contact page a week ago: no reply. Further attempt to contact them via 'chat' on their website today: no reply. DO NOT BUY FROM THEM unless you want to lose your money. Completely dishonest, disgraceful and unprofessional. Rating is actually Zero star.