Great drone buying experience plus a great drone In a nutshell, I flew another companies drone for 6 years for relaxation and thought I would try Autel. First purchase was an evo 2 pro V3 with remote controller SE rugged bundle. Drone has been great and after 84 flights very few issues and flies like the day it came out of the box. Overall great purchase. Been looking for a smaller drone and bought my 2nd Autel drone in early November. The evo lite plus series premium bundle. Still sitting in box as weather has been terrible, but very excited to add a 2nd smaller bird to the fleet. Customer service has been great and looking forward to many flights to come. Ty Autel please keep the drone updates coming. Steve G.

I've encountered the problem concerning… I've encountered the problem concerning downloading data from the drone. The customer service agent replied and resolved this problem in one week! Thank you for your kindly support.

Don't buy from Autel Pilot Hong Kong Spent £3,000+ on an Autel Drone It was refused entry into the UK by customs as they had declared a false valuation of 480 dollars and not paid the duties Customs did not contact me,they sent it straight back to Autel Pilot and I have been informed by DHL It has been returned to them in Hong Kong I have forwarded this evidence to Autel Pilot.During this Autel Pilot wanted me to tell lies to customs and give a false purchase value which I refused to do.I explained I had never had the drone or even seen it and nor had customs or DHL contacted me it had simply been returned to them.Autel Pilot then asked me to pay the duty keep the receipt and they would refund it clearly not understanding it had already been returned by customs,without being asked to pay anything.Requested my £3000+ refund and have been totally ignored and no refund.I am hoping PayPal will be able to sort this out because Autel Pilot clearly don't want to refund me. A warning to all considering purchasing from Autel Pilot,go and buy from elsewhere

Amazing Drone I ordered the Evo pro 2 v3, as I wanted a drone that could take off anywhere as I live on an island with horrible no fly zones, and DJI drones were not cutting it anymore, this drone was such a surprise it is so well built and sturdy and the camera quality is just stunning! I only wish it has 10 bit and the way how it flies feels different to my dji drones but I think I can get used to it. Also night more is a dream you have to see it to understand for yourself

Sophia was very professional and… Sophia was very professional and offered great advice to contact the right person to help with my request.