Order number 2596 Autel Smart Controller for series 2 Order number: 2596 An Autel Smart Controller for Series 2 was pre-ordered on 25 May 2021 and $1289.00 paid. I emailed Autelpilot 6 times since July 2021. Initial replies were product was waiting to be produced. Last email was 15 Jan 2021: no reply. Another attempt to contact via their website contact page a week ago: no reply. Further attempt to contact them via 'chat' on their website today: no reply. DO NOT BUY FROM THEM unless you want to lose your money. Completely dishonest, disgraceful and unprofessional. Rating is actually Zero star.

Very very good seller and product Very very good seller! friendly and attentive! Great drone! The Evo2 pro 6k V3 is a real progression for this drone!! In addition, autelpilot.com often makes very good commercial proposals! So unbeatable value for money!! you can order with peace of mind! Très très bon vendeur! sympatique et a l'écoute! Super drone! le Evo2 pro 6k V3 est une veritable progression pour ce drone!! En plus autelpilot.com fait souvent de tres bonne proposition commerciales! Donc un rapport qualité prix imbatable!! vous pouver commander l'esperit tranquille!

Superb customer service Superb customer service both during purchase and follow-up after purchase! Always replied to my questions and concerns normally within hours. The Evo II Pro v3 is a world-class drone and to date, has performed beyond our very high expectations. Also, all the products were received quickly and the shipping packaging is the best we have enjoyed. Thanks to Lucy and the rest of the Autelpilot team!

Great drone buying experience plus a great drone In a nutshell, I flew another companies drone for 6 years for relaxation and thought I would try Autel. First purchase was an evo 2 pro V3 with remote controller SE rugged bundle. Drone has been great and after 84 flights very few issues and flies like the day it came out of the box. Overall great purchase. Been looking for a smaller drone and bought my 2nd Autel drone in early November. The evo lite plus series premium bundle. Still sitting in box as weather has been terrible, but very excited to add a 2nd smaller bird to the fleet. Customer service has been great and looking forward to many flights to come. Ty Autel please keep the drone updates coming. Steve G.

I ordered the Evo 2 v3 bundle I ordered the Evo 2 v3 bundle. I placed my order online and found it to be easy and straight forward. I ran across a problem with the discount that comes with sharing your email address. This gave me the chance to contact customer service. I was very pleased with the prompt replies and resolution! The order arrive in a short time. Everything was packed well and had no problems setting up. VERY pleased with my new drone! I did have an issue with UPS which had nothing to do with Autelpilot. I gave the infomation to Customer Service and they used it to correct the problem. I am VERY pleased with this company and will continue to do business with them! I highly recommend you buy from them as well!.