Good quality product Good quality product, aswell as good customer service/support. I had to send in my Nano+ to be fixed and they kept me updated throughout the entire process and answered any questions I had.

Order number 2596 Autel Smart Controller for series 2 Order number: 2596 An Autel Smart Controller for Series 2 was pre-ordered on 25 May 2021 and $1289.00 paid. I emailed Autelpilot 6 times since July 2021. Initial replies were product was waiting to be produced. Last email was 15 Jan 2021: no reply. Another attempt to contact via their website contact page a week ago: no reply. Further attempt to contact them via 'chat' on their website today: no reply. DO NOT BUY FROM THEM unless you want to lose your money. Completely dishonest, disgraceful and unprofessional. Rating is actually Zero star.

I ordered the Evo 2 v3 bundle I ordered the Evo 2 v3 bundle. I placed my order online and found it to be easy and straight forward. I ran across a problem with the discount that comes with sharing your email address. This gave me the chance to contact customer service. I was very pleased with the prompt replies and resolution! The order arrive in a short time. Everything was packed well and had no problems setting up. VERY pleased with my new drone! I did have an issue with UPS which had nothing to do with Autelpilot. I gave the infomation to Customer Service and they used it to correct the problem. I am VERY pleased with this company and will continue to do business with them! I highly recommend you buy from them as well!.

Great drone buying experience plus a great drone In a nutshell, I flew another companies drone for 6 years for relaxation and thought I would try Autel. First purchase was an evo 2 pro V3 with remote controller SE rugged bundle. Drone has been great and after 84 flights very few issues and flies like the day it came out of the box. Overall great purchase. Been looking for a smaller drone and bought my 2nd Autel drone in early November. The evo lite plus series premium bundle. Still sitting in box as weather has been terrible, but very excited to add a 2nd smaller bird to the fleet. Customer service has been great and looking forward to many flights to come. Ty Autel please keep the drone updates coming. Steve G.

Poor Poor, customer service. Purchased Autel Pro evo v3. Helipad with bundle never came with package. Controller had issues charging for nearly 1 week. Wanted to service a new controller. Stick with a US distributor or brick and mortar store.