Superb customer service Superb customer service both during purchase and follow-up after purchase! Always replied to my questions and concerns normally within hours. The Evo II Pro v3 is a world-class drone and to date, has performed beyond our very high expectations. Also, all the products were received quickly and the shipping packaging is the best we have enjoyed. Thanks to Lucy and the rest of the Autelpilot team!

Received the purchased product in a… Received the purchased product in a timely manner. At first some accessories were delivered via USPS and the order showed fulfilled without receiving the purchased drone. Shortly thereafter, however, the drone shipment arrived via UPS. The price and service was great. My only recommendation is that the tracking information be provided for the UPS shipment as well to eliminate any confusion. Other than that everything was great and what was ordered was received.

Very very good seller and product Very very good seller! friendly and attentive! Great drone! The Evo2 pro 6k V3 is a real progression for this drone!! In addition, autelpilot.com often makes very good commercial proposals! So unbeatable value for money!! you can order with peace of mind! Très très bon vendeur! sympatique et a l'écoute! Super drone! le Evo2 pro 6k V3 est une veritable progression pour ce drone!! En plus autelpilot.com fait souvent de tres bonne proposition commerciales! Donc un rapport qualité prix imbatable!! vous pouver commander l'esperit tranquille!

I purchased a Evo max 4t paid 10000$… I purchased a Evo max 4t paid 10000$ for it which was 12557$ Canadian dollars!! The drone was never delivered to my address! They sent it through DHL shipping and I had asked DHL that I would pick it up from their warehouse location and they didn’t even listen and somehow they sent it out for delivery and package was lost… Autel quickly took care of the bad situation and dealt with it amazingly and sent me another one fast shipping and included me extra batteries for the bad experience… I dealt with a lot of drone companies online and this one is the best one ever… this is my 11th order from this company and always has been amazing… thanks autel…

Order number 2596 Autel Smart Controller for series 2 Order number: 2596 An Autel Smart Controller for Series 2 was pre-ordered on 25 May 2021 and $1289.00 paid. I emailed Autelpilot 6 times since July 2021. Initial replies were product was waiting to be produced. Last email was 15 Jan 2021: no reply. Another attempt to contact via their website contact page a week ago: no reply. Further attempt to contact them via 'chat' on their website today: no reply. DO NOT BUY FROM THEM unless you want to lose your money. Completely dishonest, disgraceful and unprofessional. Rating is actually Zero star.