Sophia was very professional and… Sophia was very professional and offered great advice to contact the right person to help with my request.

Great Product, Great Service I had a great experience buying my EVO II Pro from Autelpilot.com. The site provided accurate and detailed product information which answered many of my questions up front, shipping was amazingly fast, and their customer support was prompt and very courteous. The EVO II Pro itself is excellent and performs exactly to the needs of my business. I couldn’t be happier with the entire buying and flying experience end to end.

I've encountered the problem concerning… I've encountered the problem concerning downloading data from the drone. The customer service agent replied and resolved this problem in one week! Thank you for your kindly support.

So now we are approaching two years… So now we are approaching two years since this company advertised an EVO II v 1 smart controller which they were unable to provide. Took my $1,199.00 quick enough, but have not responded to emails for over a year. MY RECOMMENDATION IS NEVER NEVER DO BUSINESS WITH THIS COMPANY! They have not contacted me about their inability to provide the product and have not refunded my money.

Great drone buying experience plus a great drone In a nutshell, I flew another companies drone for 6 years for relaxation and thought I would try Autel. First purchase was an evo 2 pro V3 with remote controller SE rugged bundle. Drone has been great and after 84 flights very few issues and flies like the day it came out of the box. Overall great purchase. Been looking for a smaller drone and bought my 2nd Autel drone in early November. The evo lite plus series premium bundle. Still sitting in box as weather has been terrible, but very excited to add a 2nd smaller bird to the fleet. Customer service has been great and looking forward to many flights to come. Ty Autel please keep the drone updates coming. Steve G.